Senior Scrum Master

We are seeking an experienced Scrum Master to support a large-scale banking transformation and merger integration initiative. This is an urgent backfill position supporting critical technology teams responsible for payment systems and customer-facing platforms. The Scrum Master will work closely with teams supporting payment applications and Salesforce-based initiatives, helping drive Agile adoption, delivery execution, and continuous process improvement.

This role requires a true servant leader who can operate at both the strategic and tactical levels. While deep technical expertise is not required, candidates must understand software development lifecycles, Agile delivery practices, and be comfortable getting into the details with development teams when needed., * Serve as Scrum Master for one or more Agile teams supporting banking and payments technology initiatives.

• Facilitate all Agile ceremonies including sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives.
• Partner with Product Owners, Business Stakeholders, Developers, QA teams, and leadership to ensure successful delivery of business objectives.
• Remove impediments and proactively address risks impacting team velocity and delivery timelines.
• Coach teams and stakeholders on Agile principles, Scrum framework, and continuous improvement practices.
• Develop, refine, and maintain Agile playbooks, operating procedures, and team best practices.
• Lead Agile maturity efforts and drive adoption of scalable delivery processes across teams.
• Establish meaningful metrics and reporting to provide visibility into team performance and delivery progress.
• Support cross-functional coordination between payment systems, Salesforce teams, and business stakeholders.
• Help teams navigate organizational change associated with merger and integration activities.
• Foster a collaborative, transparent, and high-performing team culture.

• 5+ years of experience as a Scrum Master leading Agile software development teams.
• Strong understanding of Scrum principles, Agile methodologies, SDLC processes, and delivery frameworks.
• Proven experience creating, implementing, or improving Agile playbooks, standards, and best practices.
• Ability to clearly articulate Scrum fundamentals and explain how Agile frameworks have been applied in real-world environments.
• Experience building Agile processes or team operational frameworks from scratch.
• Strong facilitation, communication, stakeholder management, and conflict-resolution skills.
• Hands-on approach with the ability to work closely with development teams and understand day-to-day delivery challenges.
• Prior experience within banking, financial services, payments, treasury management, wire transfer systems, or related financial technology environments.
• Experience working with cross-functional teams including business, product, development, QA, and leadership stakeholders., * Experience supporting wire payments, treasury services, payment processing, or related banking applications.
• Experience working with Salesforce delivery teams.
• Experience supporting merger, acquisition, or large-scale transformation initiatives.
• Scrum Master certifications such as CSM, PSM, or equivalent.
• Familiarity with Agile reporting and project management tools such as Jira, Confluence, Azure DevOps, or similar platforms.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.