Office Support Technician

There is one opening for a Part-Time (30 hours per week) Office Support Technician with the Yakima County Human Resources Department. This position is responsible for performing office support activities which are defined and governed by strict laws, rules and regulations; serves as knowledgeable resource to Yakima County staff, job applicants and the general public; receives, logs, tracks, creates and maintains records and documents affecting Yakima County employees and job applicants including operation of human resource management system.

This position requires a test of your knowledge of Outlook, Word, Excel, and Filing to be taken online. A testing link will be emailed to you, and these tests must be completed within 48 hours of the closing date. Check your email inbox or spam/junk mail for the typing test link from onlinetesting@invitations.testgenius.com., Essential Duties:

• Serves as a knowledgeable resource to Yakima County staff, job applicants and the general public by receiving and responding to a wide variety of information requests in person, on the telephone or via email.
• Responds to requests involving employment records, job applications status, general benefit information and other Human Resources matters as defined for public records requests or refers to appropriate staff member for response.
• Assists the general public and employees in person, via phone or email with completion of employment forms such as: employment applications and related processes, benefit enrollment and change forms.
• Responds to complex financial, insurance and social service agency inquiries for information regarding employment status, benefits and salary calculations as needed.
• Performs data entry into a Human Resource Information System (HRIS) and other employment related software and websites for candidate tasks and accounts payable.
• Receives cash and issues receipts for application processing fees and benefits payments.
• Processes weekly deposits using Treasurer Deposit Software.
• Prepares employment files for imaging, validating files for entirety .
• Completes special projects for imaging of current personnel files.
• Prepares and organizes office, employee, and recruitment files for archiving.
• Maintains personnel files, office files and other file systems and databases.
• Creates employment and job files for each recruitment as directed; closes job files.
• Prepares job announcements and distributes.
• Gathers historical information for employment related research projects and requests for public disclosure.
• Purges files in accordance to established retention schedules.
• Maintains, updates, and replenishes forms/booklets and collates orientation packets as needed.
• Formats, reviews and maintains distribution of specialized information and documents such as: weekly job announcements in electronic and paper format, personnel files and recruitment files.
• Takes minutes at HR Staff meetings including consolidating all staff notes and distributing.
• Creates, summarizes, edits and/or distributes a variety of documents such as correspondence and reports in support of the Human Resources function.
• Prepares Resolutions and Agenda Requests forms for presentations, agreements and resolutions for BOCC Agenda.
• Responsible for maintaining and scheduling the Human Resource Conference Room.
• May assist others with scheduling appointments / meetings for others or within the office or for recruiting / benefits purposes.
• Event coordinator for wellness programs (benefits / financial).
• Responsible for monitoring the HR email and determining what staff in HR to forward emails to based on subject content.
• Administers online software to set up testing requirements for pre-employment tests for applicants for various computer skills.
• Operates identification badge equipment to take pictures for ID Badges.
• Prepares and activates new and duplicate ID badges for employees, contractors, volunteers, vendors and visitors. Deactivates ID badges for terminating employee or those who no longer are working with County Departments, and/or lost/stolen badges.
• Updates information on DocketCall (Public facing display information).
• Updates and administers Human Resources PowerPoint display.
• Processes and distributes large and small batches of out-going US and other Carrier (UPS/FedEx) mail and packages that require special handling (certified, overnight, etc.); retrieves, collects and distributes incoming department mail. Assists in mailing projects as needed.
• Runs Union Seniority Lists and distributes to various agencies or employees at Yakima County via multiple methods (mail, email, secure file transfer).
• Responsible for Human Resources Asset Inventory, conducting asset inventory audits, adding new assets, transferring assets and properly disposing of assets being eliminated. Other duties as assigned. Responsible for organizing and maintaining storage rooms by stocking, reorganizing materials and disposal of packaging. *, Creating and maintaining files; Communicating employment related information and applying customer service techniques; Handling multiple tasks; Performing basic mathematical calculations; Reviewing and verifying information; Paying attention to detail and accuracy; Preparing and processing documents related to assignment area function; Using office equipment such as phones, copies, calculators and fax machines; Using a personal computer and related software applications; Establishing and maintaining effective interpersonal relationships with County and other officials, at all organizational levels and with the public; Communication, both oral and written, sufficient to exchange or convey information and to give or receive work direction.

High School Diploma or GED AND 2 years of related experience to general office support functions OR the equivalent education and experience to perform the essential duties of the job.

Required:

Human Resource or customer service experience

Valid driver’s license and proof of insurance if requested;

Successful completion of a financial background and general employment verification

Preferred:

Experience in Cash Handling or bookkeeping

Experience with Microsoft Office Software (Microsoft Word, Excel, Outlook), computerized financial/HRIS computer system.

Equipment Used:

Computer and related software, 10 key calculator, fax, phone, shredder, telephone, imaging equipment and general office equipment ; passenger vehicle.

Working Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Bending, Carrying, Handling, Lifting, Pulling Pushing, Reaching, Sitting Standing, Walking, Fingering, talking, hearing, kneeling, moving/mechanical parts, Visual Acuity

Environmental Demands: Travel, Multiple work locations, May be required to work outside of standard business hours and at alternate work locations;

Intellectual Demands: Ability to Multitask, follow written and verbal instruction; Confidentiality, Ability to work under pressure; Ability to articulate and communicate information in conversations: May be subject to highly emotional individuals

Knowledge:

Basic theories and principles of office support including grammar, spelling, punctuation

General inventory and accounting procedures

Basic concepts of office protocol in a confidential environment

Word processing software programs

File maintenance techniques

Customer service techniques

Office practices

Benefits included in position:

• Health Care Benefits (Medical, Dental, Vision, Basic Life and Basic LTD)
• Retirement Benefits
• Paid Vacation
• Paid Holidays
• Paid Sick Leave

Note: This is a non-bargaining unit position.