Systems Administrator, Journeyman

The Systems Administrator, Journeyman will assist in local and remote Linux and Windows systems administration, front-end and back-end application support, technical analysis, and problem-solving in a highly collaborative environment. This position will play a critical role in defining and optimizing system processes, ensuring system security, and maintaining system readiness in alignment of our clients standards.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables., * System Installation and Configuration:

• Install and configure enterprise software, hardware, and operating systems (Linux, RedHat, and Windows).
• Manage and maintain MySQL databases, Windows Servers, and Windows 10/11 workstations.
• Develop and implement scripts for system automation and optimization.
• System Operations and Maintenance:
• Conduct routine system maintenance, including security patches and system upgrades.
• Perform log reviews, system backups, and hardware diagnostics to ensure robust system functionality.
• Monitor servers, systems, and applications for performance, addressing issues proactively.
• Investigate and repair outages, performance bottlenecks, and compatibility issues.
• Security and Compliance:
• Ensure compliance with DoD 8140 Cyberspace Workforce Management regulations.
• Maintain security standards, including access controls, firewalls, and backups to safeguard infrastructure and data.
• Administration and Troubleshooting:
• Set up user accounts and workstations, enabling seamless access to IT resources.
• Provide tiered troubleshooting and resolve technical and operational issues.
• Documentation and Collaboration:
• Develop, update, and maintain technical documentation, providing clarity for operational procedures.
• Collaborate effectively with customers, management, and cross-functional teams to achieve mission objectives.
• Other duties as assigned.

• Bachelor’s Degree in Information Technology, Computer Science, or related discipline, and 4+ years of relevant experience.
• Additional years of experience may substitute for a degree.
• Certifications:
• IAT Level II Certification (e.g., COMPTIA Security+).
• Proficiency with Windows Server 2016/2019 and Windows 10/11 installation and configuration.
• 4 years experience with RedHat / Linux / VMware / Windows server (installing, configuring, maintaining, and administering).
• Familiarity with MySQL Databases and Microsoft Active Directory is a plus.
• Experience in creating and managing technical documentation.
• Top-Secret Clearance is required.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel., * Advanced Linux administration experience, including troubleshooting, performance analysis, and tuning.
• Knowledge of and experience with network devices, such as load balancers, routers, and switches.
• Experience in developing policies for Broadcom Layer7 or other API-based application gateways.
• Familiarity with handling cross-domain solutions.
• Proven expertise in securing and maintaining enterprise environments aligned with security best practices., * Professional office environment, with the ability to work onsite in the main office.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• May require lifting and moving hardware equipment weighing up to 50 pounds.
• Some tasks may involve standing, bending, or working in confined technical spaces.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager