CMDB Application Developer & Reporting Specialist - SC Cleared

We are seeking an experienced CMDB Application Developer & Reporting Specialist to design, develop, and maintain a centralized Configuration Management Database (CMDB) solution supporting IT Service Management processes.

The successful candidate will be responsible for developing business applications, automating data collection, implementing dashboards, and delivering actionable reporting and KPI monitoring capabilities to improve service quality, operational efficiency, and governance.

The solution may be built using Google Workspace technologies (AppSheet, Apps Script, BigQuery, Looker Studio) or equivalent platforms such as Microsoft Power Platform, ServiceNow, or custom web development frameworks.

Key Responsibilities:

Application Development

Design and develop a CMDB management application.

Create user-friendly interfaces for Configuration Item (CI) management.

Develop workflows for CI lifecycle management.

Implement data validation and integrity controls.

Integrate multiple data sources through APIs and connectors.

Automate data collection and synchronization processes.

CMDB Management

Define and maintain CMDB data models.

Ensure data accuracy, completeness, and consistency.

Develop CI relationship mapping capabilities.

Support asset, infrastructure, application, and service inventories.

Implement governance and audit mechanisms.

Reporting & Analytics

Develop operational and executive dashboards.

Implement KPI and SLA reporting.

Create automated reporting schedules.

Design real-time monitoring and performance indicators.

Deliver trend analysis and predictive insights.

KPI Management

Develop and maintain indicators such as:

CMDB Data Completeness

CMDB Data Accuracy

Environment Coverage

CI Health Scores

Data Freshness

Discovery Coverage

Service Mapping Coverage

Asset Compliance

Technical Skills

Mandatory:

Application development experience (3+ years)

Database design and SQL

REST API integration

Data modelling

Reporting and dashboard development

KPI design and analytics

Preferred:

Google AppSheet

Google Apps Script

BigQuery

Looker Studio

Remedy CMDB

Microsoft Power Platform

Power BI

Python

JavaScript

ETL/Data Integration tools

CMDB / ITSM Knowledge

ITIL Foundation or equivalent knowledge

Configuration Management processes

Asset Management

Service Mapping

Discovery tools

Data Governance

ServiceNow CMDB (preferred)

Soft Skills

Strong analytical mindset

Autonomous and proactive

Ability to translate business needs into technical solutions

Excellent communication skills

Stakeholder management

Continuous improvement mindset

Deliverables

CMDB application platform

Automated data collection mechanisms

Executive dashboards

Operational dashboards

KPI reporting framework

Technical documentation

User guides

Governance procedures

Nice-to-Have Experience

Airbus / aerospace environment

Large-scale enterprise infrastructure

Multi-supplier service delivery environments