Modern Workplace Engineer

Technical Escalation: Act as the primary point of contact for resolving high-level technical issues and escalations related to Microsoft 365, Azure services, Intune compliance, and other modern workplace technologies.

Project Involvement: Participate in IT projects related to modern workplace enhancements, migrations, and new technology rollouts.

Continuous Improvement: Stay up to date with the latest in Microsoft technologies and best practices for modern workplace environments, continuously improving processes and team capabilities.

Maintain comprehensive documentation of cloud infrastructure, including diagrams and procedures

Monitor system compliance and ensure optimal operation of end user compute

Collaborate with senior engineers to troubleshoot and resolve Azure/365 incidents and projects

Be a member of the onshore presence for office-based users

Understanding of networking concepts and protocols (e.g. TCP/IP, DNS, HTTP/S)

Knowledge and experience using modern device management (Intune) and cloud services (Azure)

Certifications: Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows 10/11 certifications, ITIL Foundation, or equivalent.

Effective written and oral communication skills

Please note: you must have the right to work in the UK to be considered for this position.

Not only do we offer free onsite parking and competitive salary but you’ll also have access to:

Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy

Our reputation as the UK’s largest newspaper and magazine wholesaler speaks for itself. Every day, we serve more than 22,000

customers from 34 distribution centres across the country. Behind every nightly miracle is a team of dedicated people carrying out more roles than you realise - we’re the unseen force that delivers. So when we say we’re excited for what the future holds for our customers and colleagues, you can trust

we’re as good as our word.

We are seeking an experienced Modern Workplace engineer to join our team reporting into the Service Delivery Manager. This is an excellent opportunity for someone with hands-on experience in the cloud and end user compute space to be a part of Smiths News’ modern workplace journey.