Application Configuration Analyst - IT Transmission Systems & Compliance

• Manage and operate vendor applications primarily focused on Construction & Design applications such as Oracle OPPM, Unifier, P6, Hexagon EcoSys, and SAGE Estimating.
• Design, configure, and support integrations across the application portfolio.
• Learning and understanding the business processes associated with supported applications.
• Developing technical designs that meet business needs and support the company’s IT direction.
• Properly leveraging the correct technology for the defined requirements.
• Creating and executing comprehensive unit test plans, developing test cases, assisting with integration, and completing system test plans.
• Developing clear documentation for completed products.
• Investigating and resolving problems with supported applications in a production support environment.
• Solving complex problems and troubleshooting functionality for issue identification.
• Learning electric utility transmission related business processes.
• Becoming proficient software developer on the supported software applications and related tools.
• Consistently delivering high-quality results.
• Managing source code repositories, builds, and deploys
• Active participating in a collaborative work environment
• Availability to work flexible hours to support our application portfolio
• Frequent interaction with business owners/stakeholders to gather requirements for new development projects, assist in defect resolution, etc.

• Bachelor of Science degree in Computer Science, Information Systems Management, Electrical Engineering, or related technical degree. In lieu of degree, equivalent in hands-on experience will also be considered.
• Related experience includes, but not limited to, software development and integration experience with C#, C++, .Net, Python, REST API, or SQL
• Experience with Oracle databases with proven ability to develop SQL Queries, Stored Procedures, Packages, and Views.
• Experience supporting vendor developed enterprise system, preferably Oracle.
• Analytical skills to resolve problems and think creatively.
• Willingness to undertake assignments involving unfamiliar subjects, with the aptitude to learn quickly.
• Ability to learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology.
• Good interpersonal skills and demonstrated ability to work effectively as part of a team.
• Highly motivated to work independently and productively but also able to work in a virtual environment (working with remote co-workers using virtual technologies).
• Ability to meet established priorities and schedules, and willingness to undertake assignments involving multiple tasks.
• Demonstrated ability to provide software solutions and supporting entire software development life cycle.
• Proven ability to troubleshoot and solve problems in a production support environment. Analytical skills to effectively resolve technical problems, identify and implement process improvements, and think creatively.
• Demonstrated ability to effectively prioritize and plan work, work on multiple concurrent tasks, and meet deadlines.
• Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations).

Preferred:

• Experience with Oracle products such as OPPM, Unifier, P6 and PIF (Project Integration Framework).
• Integration experience utilizing APIs, REST web services, and other integration methods.
• Familiarity with other databases such as SQL Server.
• Familiarity with Oracle WebLogic.
• Familiarity with Azure Dev Ops and working in an agile environment.

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation’s largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.