Senior Customer Solutions Architect, Graphics & AI
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Job description
The Client Computing and Physical AI Group (CCG) is shaping the future of AI-enabled computing experiences. We are seeking a highly motivated Senior Customer Solutions Architect, Graphics & AI to drive customer adoption of Intel’s graphics and AI technologies across next-generation client platforms.
In this role, you will serve as a trusted technical advisor to strategic customers and ecosystem partners, helping define, architect, validate, and optimize innovative graphics and AI solutions. You will work across hardware, firmware, software, and platform teams to translate customer requirements into scalable product solutions while influencing future technology roadmaps.
This position blends deep technical expertise, customer engagement, cross-functional leadership, and innovation to accelerate the deployment of Intel AI and graphics technologies., * Be the center point of contact for technical collaborations with the customer and with various internal teams.
- Own end to end architecture of customer solution in alignment with product and IP architectures, and its translation to product requirements.
- Co define test vehicle and validation strategy, and collaboratively manage the execute schedule and resource negotiation.
- Drive technology tradeoff decisions ensuring customer needs are met, along with satisfying standards and specifications, and execution reality.
- Be the customer voice and collaborate heavily with internal execution teams and manage customer dashboards. Participate and contribute in identifying critical technology solutions for future product needs and influence roadmap. *
Requirements
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Strong customer focus with the ability to build credibility and trusted partnerships.
- Excellent technical judgment and the ability to make informed decisions with incomplete information.
- Strategic thinking combined with a hands-on approach to solving complex technical challenges.
- Strong ownership mindset and accountability for delivering results.
- Ability to influence across organizations without direct authority.
- Outstanding communication skills with the ability to explain complex technical concepts to diverse audiences.
- Learning agility and curiosity for emerging AI, graphics, and computing technologies.
- Effective prioritization and execution in fast-paced, ambiguous environments.
- Collaboration and stakeholder management across engineering, product, and customer organizations. Passion for innovation and advancing next-generation computing experiences. *, You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates., Bachelor’s degree in Computer Engineering, Computer Science, Electrical Engineering, or a related field with 5+ years of industry experience, OR a Master’s degree in the same or related fields with 3+ years of industry experience.
The experience noted above must include experience in the following areas:
- Graphics hardware, software, architecture, or platform enablement.
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AI software technologies, including interaction between AI workloads and underlying hardware or compute platforms. Working directly with customers or ecosystem partners in a technical, architecture, engineering, or solution-development capacity. *, * Graphics/Compute/AI architecture and technologies
- SoC/system architecture and knowledge of specifications across HW, FW, SW and functional domains
- Experience in PC/board design, system thermals and PnP technologies is a big plus
- Expand cross-functional understanding across different PC subsystems
- Passion for new emerging technologies as in a hobbyist/gamer/creator/DIY/AI enthusiast.
- LLM/VLM/AI Agent applications, tool-use and agentic workflows
- Inference frameworks and adoption of AI tools Experience with GPU/NPU acceleration, media processing, video codec and system performance optimization *
About the company
Intel invests in our people and offers a complete and competitive package of benefits employees and their families through every stage of life.
- See Intel Benefits for more details., At Intel, you’ll help shape the future of AI-powered computing and graphics experiences used by millions globally. You’ll work with industry-leading engineers, strategic customers, and ecosystem partners to develop innovative technologies that accelerate the adoption of AI across personal computing platforms. This role provides a unique opportunity to influence product direction, solve complex technical challenges, and drive meaningful industry impact.
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