IT Operations Manager

zerothird IT Operations Managerzerothird

Wien, Austria

1 day ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Working hours

Regular working hours

Job source

devjobs.at

Tech stack

Microsoft Windows Bash Shell Cloud Computing Configuration Management Linux IT Management Information Technology Operations Virtual Private Networks (VPN) Linux System Administration Networking Basics Routing Windows PowerShell

+7 more

Cloud Services Ansible Containerization Information Technology Hardware Infrastructure Puppet Docker

Job description

Puppet
Docker
PowerShell
Ansible
Linux
Bash
Microsoft 365, * Responsible for managing and maintaining security-critical IT infrastructure across multiple countries.
A reliable, scalable hybrid IT environment (on-premise infrastructure combined with cloud services where it makes sense)
Stable and well-maintained on-prem systems, networks, and workplace infrastructure
Clear and enforceable IT processes, standards, and documentation
Efficient IT service delivery and user support across the organization
Prioritization and workload management in a resource-constrained environment
IT budget ownership (planning, cost control, vendor and supplier management)
Leading a small internal team and coordinating external IT service providers
Defining and executing a pragmatic IT roadmap aligned with operational needs and company growth
Ensuring operational stability, system performance, and continuous improvement across all IT domains
Leadership & Team Development
Operational IT Ownership (hands-on where needed)
IT Governance & Process Implementation
Service Delivery & Support Oversight
Infrastructure & Workplace Management
Stakeholder Communication & Alignment
Translation of business needs into effective IT solutions

Requirements

Strong understanding of IT operations and service management (ITIL-aligned)
Good understanding of networking fundamentals (VPN, routing, segmentation basics)
Solid Linux administration knowledge (operations, patching, maintenance)
Comfortable working in hybrid (on-prem + cloud) environments
Strong prioritization skills and pragmatic communication style
Automation mindset (PowerShell, Bash)
Configuration management (e.g. Ansible, Puppet)
Familiarity with containerized environments (e.g. Docker), * Proven experience leading a small IT or infrastructure team
Experience managing IT budgets and external vendors
Solid experience with Microsoft 365, identity, and endpoint management (incl. Apple environments)
Experience managing incidents and driving improvements
Experience with cloud infrastructure providers
Experience scaling IT in a growing company