IT & Cyber Security Manager

• Own the security of our ecommerce and SaaS environment, including third-party apps, integrations, APIs and user permissions.
• Own identity and access across the Group: SSO, MFA, least privilege and automated joiner / mover / leaver processes.
• Protect against the threats that hit ecommerce, from account takeover and phishing to payment fraud and supplier compromise.
• Build our incident-response capability and lead the response to incidents and suspected data breaches.
• Lead the business to Cyber Essentials Plus and towards ISO 27001 readiness, maintaining PCI DSS and supporting UK GDPR compliance.
• Write and own our security, acceptable use and AI usage policies, and run security-awareness training across the Group.

AI and automation

• Automate IT processes such as onboarding, offboarding, access requests and licence management.
• Build an AI-assisted internal service desk with self-service and automated triage.
• Remove manual processes across the Group using Shopify Flow, n8n and APIs, and set clear AI governance.

IT operations and governance

• Own our core workplace systems, devices, hardware lifecycle, office networks and support for warehouse technology.
• Own backup, recovery and business-continuity planning, and test that it works.
• Manage external IT providers and vendors, review new software before adoption and support the IT budget.
• Maintain a technology and cyber-risk register and report clear KPIs to senior leadership.

• 5+ years’ hands-on experience in cyber security, IT or platform engineering.
• Experience securing modern ecommerce and SaaS environments, and a clear understanding of third-party app, integration and API risk.
• Strong Google Workspace administration, plus experience with MDM and implementing SSO and MFA.
• Practical knowledge of identity and access, endpoint security, vulnerability management and incident response, including real incidents.
• Evidence of building with AI and automation, with comfort in scripting (Python, TypeScript, shell) and APIs.
• Working knowledge of PCI DSS and UK GDPR.
• Strong communication skills and the confidence to challenge decisions where there is genuine risk.

Desirable

• Experience in ecommerce, DTC or retail, ideally with Shopify Plus.
• Cyber Essentials Plus or ISO 27001 experience.
• Experience managing or mentoring people, or ambition to build a team.

You don’t need to have held a “Head of” title. We care more about your capability, mindset and what you’ve actually built.

Perks

Discretionary yearly bonus

️ 25 days holiday + Bank Holidays + your birthday off

Flexible working

35 working hours per week with 1 hour lunch break

️ 50% staff discount across AYBL Group

Social events

Pension scheme

Ranked #1 fastest-growing private company in The Sunday Times 100 2022, AYBL has quickly become one of the most iconic women’s activewear brands worldwide. We are a passionate, innovative and ambitious brand on a mission to empower women through the power of fitness. Based in the UK, we are dedicated to providing premium, yet affordable activewear that encompasses our ‘Together we thrive’ ethos.

We’re constantly on the lookout for new people who are equally ambitious, share our core values and consider themselves the best in their field. If this sounds like you and you’ve got what it takes to help push AYBL to the next level, this could be the place for you. The opportunities right now are limitless. We are looking to hire genuine people who demonstrate authenticity and a unique way of thinking.

As we grow, you’ll grow too.

Main purpose of the role:

AYBL Group is a fast-growing global consumer group, home to AYBL and Because of Alice, selling across 10+ Shopify stores in international markets. Our technology is modern and SaaS-based, built around Shopify Plus and Google Workspace, so this isn’t a traditional IT Manager role.

You’ll take ownership of cyber security, internal IT and technology governance across the Group, working closely with our Co-CEO, CFO and Head of Legal. Much of this currently sits informally across our ecommerce and digital teams, so your job is to bring clear ownership to it and build an IT and security function that scales through automation and AI rather than headcount. It’s a hands-on role: you’ll set the standards, implement the technology, lead on incidents and, over time, build a small team.