Data Governance, Manager

Pan business this role supports and implements the Business data strategy to deliver Business strategic outcomes. The role will also support implementation of an effective model for Business on data governance, data management and data quality.

What you’ll be doing

Data Governance

Lead, develop and implement BT Group data governance frameworks, policies, standards, and procedures ensuring alignment with business objectives and establishing data as an asset that delivers value.

Define, monitor and manage processes for monitoring data governance policies, procedures, and standards related to compliance

Ensure data compliance with internal policies and external regulations (e.g., GDPR, CCPA, EU AI ACT)

Improve data accessibility while maintaining security and compliance e.g. contractual sovereign requirements

Collaborate with key stakeholders across business units to ensure buy-in and sponsorship of data governance initiatives.

Act as a conduit between central governance and delivery units, ensuring consistent application of data governance standards.

Champion continuous improvement initiatives to enhance data governance control processes and platforms.

Provide training and guidance on data governance best practices and tools.

Mentor and coach a team of professionals, fostering growth and maintaining a high-performing team capable of executing the governance strategy.

Data Transformation

Input into shaping the Data transformation program and business owner for the Customer Data Handling Obligation project

Familiar with Data Governance frameworks (e.g. DAMA).

Knowledge of applicable regulation and legislation related to data compliance and data security and application within organizations

Knowledge of data models, lineage, and enterprise data platforms.

Data Lineage: Ability to document and visualise data flow from source to consumption

Business Expertise

Excellent analytical, problem-solving, and communication skills.

Influence across Business functions on data governance topics.

Ability to work collaboratively with Data Owners, Stewards, and business units to resolve data governance issues.

Ability to identify and implement enhancements to data government framework

Understanding of business-critical data domains (e.g. customer, product, finance) and their operational impact.

Translating technical data issues into business relevant language for non-technical audiences

10% on target annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave - 18 weeks’ full pay and 8 weeks’ half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear - return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.

We are fundamentally reshaping the business - simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.

With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate - creating a business that is simpler, faster, more innovative and easier to do business with.

If you want to be part of the team shaping the turnaround of a multi-billion-pound business - and building a stronger, more competitive BT for the future - this is your moment.