Application Engineer

• Act as the first line of customer technical support. Conduct initial troubleshooting, gather critical customer application parameters, and diagnose integration issues.
• Initiate and manage the Return Merchandise Authorization (RMA) process, coordinating the return of customer equipment for in-house repair, calibration, and re-testing.
• Provide essential technical documentation to customers, including User Manuals, Interface Control Drawings (ICDs), Bi-Directional Amplifier (BDA) integration guides, 3D CAD models, and RF test data.
• Perform Design Characterization Testing (DCT) on Triad amplifier and THPR product line using inhouse built automated test equipment.
• Maintain and update Amplifier and THPR High Power Radio specifications within Salesforce based on Design Verification Testing (DVT) and Design Characterization Testing (DCT) results.
• Utilize Salesforce/Conga Composer to author, format, and publish accurate datasheets for RF amplifiers and Triad High-Power Radios (THPR).

Innovation 3D Modeling Product Lining Test Automation Customer Service Technical Support Design Verification Technical Documentation Design Verification Test Engineering Design Process Verbal Communication Skills, * BS in Electrical Engineering.

• Experience or strong familiarity with RF systems, amplifiers, and related test and measurement practices.
• Prior customer service experience preferred.
• Strong written and verbal communication skills for creating and explaining technical documentation., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Innovation 3D Modeling Product Lining Test Automation Technical Support Design Verification Technical Documentation Design Verification Test Engineering Design Process Verbal Communication Skills Return Merchandise Authorization Troubleshooting (Problem Solving), Innovation 3D Modeling Product Lining Test Automation Technical Support Design Verification Technical Documentation Design Verification Test Engineering Design Process Verbal Communication Skills Return Merchandise Authorization Troubleshooting (Problem Solving) +0 Application Engineer Actalent

Edison, NJ*On-Site

Visionary Innovation 3D Modeling Product Lining Test Automation Technical Support Design Verification Technical Documentation Design Verification Test Engineering Design Process Verbal Communication Skills Return Merchandise Authorization Troubleshooting (Problem Solving)

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.