Desktop Support Engineer

Solomon Page
New York, NY, United States
23 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$58,240.0 - $62,400.0
Working hours
Regular working hours

Tech stack

User Environment Management Software Troubleshooting

Job description

Are you passionate about technology and delivering exceptional customer service? We’re seeking a Desktop Support Engineer to provide hands-on and remote support to employees across corporate offices, retail locations, distribution centers, and remote environments. In this role, you’ll be a trusted technology partner, helping resolve hardware, software, and application issues while ensuring a seamless end-user experience. Pay Rate Range - $28-30/HR on W2 Responsibilities: Troubleshoot and resolve desktop, hardware, software, and application issues Provide timely support to onsite and remote employees Deliver a best-in-class customer experience through every interaction Escalate and track complex issues through resolution Partner with stakeholders across the organization to support business productivity Manage multiple priorities in a fast-paced environment Required Qualifications: Experience in desktop support, IT support, or help desk environments Strong troubleshooting and

Requirements

problem-solving skills Excellent customer service and communication abilities Ability to support end users both onsite and remotely A proactive, team-oriented approach to technology support If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn . Opportunity Awaits. #LI-PR1

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