Implementation Engineer

• Configure Alkami Digital Banking products and third-party integrations by applying implementation requirements, technical specifications, and client-specific customization needs

• Support implementation delivery by independently managing assigned technical tasks, coordinating timelines, and ensuring deliverables meet project quality standards

• Troubleshoot implementation and configuration issues by analyzing system behaviors, reviewing logs and technical documentation, and resolving technical discrepancies within established processes

• Install, configure, and customize platform functionality by applying standard implementation methodologies and validating expected system performance

• Collaborate with project managers and client stakeholders by communicating technical progress, identifying implementation risks, and supporting issue resolution activities

• Perform testing and validation activities by executing implementation test plans, documenting results, and confirming platform configurations meet client and operational requirements

• Support third-party vendor integrations by coordinating technical requirements, validating connectivity, and troubleshooting interface-related issues during implementation activities

• Maintain implementation documentation by creating and updating configuration records, technical procedures, issue tracking details, and project-related artifacts

• Analyze client implementation requirements by reviewing technical specifications, identifying dependencies, and recommending appropriate configuration approaches

• Provide technical support during implementation and post-go-live activities by responding to client questions, resolving technical issues, and supporting platform stabilization efforts

• Coordinate cross-functional implementation activities by partnering with internal teams including product, support, engineering, and customer-facing stakeholders

• Apply implementation best practices by following operational procedures, security standards, and quality controls throughout project execution

• Identify opportunities for process improvement by documenting recurring implementation challenges and recommending workflow or documentation enhancements

• Support knowledge-sharing initiatives by contributing technical insights, updating team resources, and assisting with onboarding or mentoring less experienced team members

• Manage multiple implementation priorities by balancing project timelines, technical troubleshooting, and stakeholder communication across concurrent engagements, Implement and support digital diagnostics SaaS solutions for pathology labs, hospitals, academic medical centers, and clinical trial customers. Serve as the technical point of contact, coordinate customer IT and internal development teams, manage implementation schedules, resolve risks and issues, and provide application expertise and escalation support. The role includes HL7 and laboratory information system integrations, customer relationship management, on-call support, and travel of less than 20%. Top Skills: AisightCerner MillenniumEpic BeakerHl7Laboratory Information SystemsNovopathSaaS Navina

Implementation Engineer

Yesterday Remote United States Mid level Mid level Artificial Intelligence * Healthtech Own end-to-end technical onboarding for healthcare SaaS customers, including EMR integration, workflow configuration, data validation, troubleshooting, and go-live delivery. Serve as the primary technical contact for customer IT stakeholders, collaborate with Product, R&D, Medical, and Customer Success teams, and improve scalability through automation, runbooks, and implementation frameworks. Top Skills: AthenahealthC-CdaCernerEclinicalworksEmr/EhrEpicFhirHl7JavaScriptNode.jsPythonSQLVeradigm Peraton

1-3 years of experience supporting software implementations, technical consulting, systems configuration, or client onboarding activities within SaaS, fintech, banking technology, or related technical environments.

Education Level Bachelor’s degree in Information Systems, Computer Science, Information Technology, Business Technology, or a related field., * Experience configuring software platforms or supporting technical implementation projects

• Knowledge of troubleshooting methodologies and technical issue resolution practices

• Experience with relational databases (Postgres, MSSQL, Oracle, MySQL)

• Ability to analyze implementation requirements and apply configuration solutions

• Strong written and verbal communication skills with technical and non-technical stakeholders

• Experience managing multiple priorities and implementation timelines

• Ability to work independently within established implementation processes

• Strong analytical and problem-solving skills

• Experience documenting technical procedures, configurations, and implementation activities

Preferred

• Experience supporting digital banking, fintech, or financial services technology platforms

• Familiarity with APIs, system integrations, or data exchange processes

• Proficiency with software development or scripting (C#, Java, Python, JavaScript)

• Experience working with project management, ticketing, or documentation platforms

• Exposure to SaaS implementation methodologies or customer onboarding processes, * Experience supporting client-facing technical projects in a cross-functional environment

Be an Early Applicant Remote Hiring Remotely in US 89K-100K Annually Junior Remote Hiring Remotely in US 89K-100K Annually Junior Configures and implements digital banking products and third-party integrations for client onboarding and enhancement projects. Troubleshoots technical issues, validates configurations, executes testing, documents implementation activities, and supports post-go-live stabilization. The role coordinates with project managers, vendors, product, engineering, support, and client stakeholders while managing multiple technical priorities. It also contributes to process improvements, knowledge sharing, and implementation best practices. The summary above was generated by AI, The salary range for this position is: $89,000 - $100,000Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment., Remote United States 104K-166K Annually Senior level 104K-166K Annually Senior level Aerospace * Information Technology * Security * Cybersecurity * Defense Leads hands-on AWS cloud implementation, governance, modernization, and operations. Provisions infrastructure with Terraform and CloudFormation, builds CI/CD pipelines, develops automation scripts, deploys containerized and serverless applications, and implements monitoring, security, compliance, and FinOps practices. The role supports FedRAMP environments, cloud migrations, incident response, integrations, technical documentation, and multi-cloud expansion across AWS and Azure. Top Skills: Amazon BedrockApi GatewayAthenaAWSAws CliAws CloudformationAws ConfigAzureAzure AdAzure PolicyAzure VnetsBashCi/CdCloudtrailCloudwatchDatabricksDirect ConnectDockerEcsEntra IdExpressrouteFargateFedrampGlueGuarddutyIamInspectorJSONKmsKubernetesLambdaMicrosoft .NetNist 800-171Nist 800-53PowershellPrivatelinkPythonQuicksightRdsS3Security HubTerraformTransit Gateway

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Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing-each solution can stand alone, but together they deliver more-to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

Follow us on Glassdoor and LinkedIn! The Implementation Engineer independently supports the configuration, implementation, and technical delivery of Alkami Digital Banking products and third-party integrations for client onboarding and enhancement initiatives. This role applies professional expertise to troubleshoot technical issues, configure platform functionality, and support implementation activities across a variety of client environments. The position collaborates with project managers, product teams, vendors, and customer stakeholders to ensure implementations are completed accurately and aligned with project expectations. The Implementation Engineer operates with moderate autonomy, contributes to process improvements, and applies analytical problem-solving skills to resolve implementation challenges and support successful client outcomes.