Program Manager - AI Transformation

• Lead the business execution and operational implementation of AI-driven initiatives across Unsecured Lending Operations (ULO).
• Translate strategic AI priorities into structured work plans, milestones, deliverables, ownership models, and target timelines.
• Drive day-to-day execution across multiple initiatives, pilots, transformation programs, and operational readiness activities.
• Maintain integrated project plans, action logs, risk registers, issue trackers, dependency maps, and governance artifacts.
• Coordinate activities across Operations, Product, Technology, Risk, Compliance, Finance, Change Management, and other business partners.
• Facilitate working sessions, document key decisions, monitor action items, and ensure timely execution of commitments.
• Identify execution risks, resource constraints, delivery gaps, and competing priorities before they impact business outcomes.
• Provide clear escalation paths, impact assessments, mitigation plans, and executive recommendations.
• Coordinate business requirements, user testing, implementation readiness, training dependencies, communication plans, and operational transition activities.
• Develop executive-level presentations, status reports, dashboards, and decision-ready materials highlighting progress, risks, dependencies, and next steps.
• Establish scalable governance frameworks, reporting standards, execution routines, and best practices for future AI initiatives.

• Experience leading complex business execution, program management, transformation, or operational delivery initiatives.
• Experience working in large, complex, highly regulated organizations, preferably within financial services.
• Strong proficiency with Microsoft PowerPoint, Excel, Word, Teams, and enterprise project management tools.
• Experience supporting AI, automation, digital transformation, process improvement, or technology implementation initiatives.
• Experience coordinating pilots, proof-of-concepts, testing activities, implementation readiness, deployment planning, and post-launch transitions.
• Experience partnering with Operations, Product, Technology, Risk, Compliance, Finance, and Change Management teams.
• Financial Services, Consumer Lending, Servicing, Collections, Contact Center, or Operations domain experience is highly preferred.

Pay Range*: $60 -$65 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate’s education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America’s Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com