ITL Deployment Technician

The ITL Deployment Technician plays a critical role in supporting daily IT logistics and deployment operations. This position is responsible for handling IT equipment, maintaining accurate inventory records, supporting provisioning and deployment activities, and ensuring timely fulfillment of client requests.

This role requires strong attention to detail, professionalism, adaptability, and the ability to thrive in a fast-paced operational environment while delivering a high level of customer service.

This role requires daily on-site presence in Menlo Park, CA.

What You’ll Do

• Deploy desktops, laptops, monitors, mobile devices, desk phones, and related IT equipment
• Provide desk-side support and basic troubleshooting where appropriate
• Ensure safe disposal and handling of retired or damaged equipment
• Manage inventory levels within the deployment and logistics scope
• Maintain accurate asset traceability through inventory and data entry systems
• Receive and process inbound hardware shipments
• Perform inventory cycle counts as directed by leadership
• Restock IT cabinets, lockers, and vending machines
• Support e-waste processing and donation requests
• Collect IT equipment from employees during upgrades, offboarding, and device refreshes
• Monitor and maintain ticket queues, task queues, and service requests regularly
• Coordinate delivery of devices and equipment to meet operational deadlines
• Ensure all deliveries are completed ahead of orientation or project deadlines
• Assist with desk moves, workstation setups, and office support activities
• Partner with inventory and logistics teams across multiple sites and regions
• Operate company-provided vehicles, when required, to transport IT equipment, materials, or supplies between supported locations
• Travel to other company or client locations, as business needs require, to provide operational or project support
• Maintain clean, organized, and audit-ready work areas
• Support operational improvement initiatives and additional projects as assigned by management, At EOS IT Solutions, you’ll be part of a high-performing IT Logistics team supporting a global technology client. You’ll gain hands-on experience in a fast-paced environment where quality, accountability, and teamwork drive success.

We offer opportunities for growth, cross-training, and career development while working alongside teams that support some of the world’s most recognized technology organizations.

Perks

(Site-Specific - Subject to Availability)

• Complimentary breakfast and/or lunch options
• Snacks and beverages available onsite
• Employee discounts through partner programs

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

• Experience in logistics, warehousing, or manufacturing preferred (not required)
• Proficiency in Microsoft Office or Google Workspace
• Familiarity with inventory management systems is a plus
• Strong attention to detail and organizational skills
• Effective time management in a fast-paced environment
• Strong communication skills, both verbal and written
• Team-oriented with a collaborative mindset
• Professional, customer-focused approach
• Ability to lift and move up to 50 lbs
• Experience with pallet jack or forklift is a plus (training available)

EOS IT Solutions is a global technology and logistics company providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions through multi-domain architecture, with customer satisfaction and superior quality of service at the core of everything we do.

We are a truly international IT provider and are proud to deliver our services through global simplicity with trusted transparency. At EOS, we invest in our employees, support career growth, and foster a collaborative environment where innovation and accountability thrive.