ERP Functional Platform Manager

The primary task of the ERP Functional Platform Manager is to lead the Digital Corporate & Customer Application team across support, maintenance and project initiatives within the ERP estate.

This position is part of the Digital Corporate & Customer Leadership Group, and the incumbent will be responsible for defining, agreeing and delivering KPIs across SAP, Workday, Coupa to the Head of Corporate & Customer Platforms.

What you will be responsible for

• Develop, Motivate & ‘Grow’ the team to allow maximum utilisation and retention

• Deliver a team that can Deliver, Support & Improve the core capabilities of the applications

• Lead the Digital Corporate & Customer Functional Team, ensuring alignment with key core strategies and roadmaps.
• Work collaboratively with Application Managers to ensure overall Platform meets and exceeds expectations
• Define good practice models across Functional Application team
• Work closely to with resource partners to understand resourcing model, flexibilities and opportunities

• Work closely with application vendors to understand the roadmap and direction

• Work closely with Business Leads to understand business strategy and priority, In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years.

Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting.

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.

• A minimum of ten years’ practical experience working and leading application delivery & support teams within a hybrid working model (permanent, contract & partner resources)
• Participate and Lead initiatives within the Corporate & Customer Platform Leadership Group
• Excellent Team management skills ensuring growth, succession & retention planning
• Excellent Stakeholder Management Skills
• Budget Management (£m OPEX; £m CAPEX)
• Resource Management & Planning capabilities

Essential

• Knowledge of SAP IS-Utilities solution
• Proven exceptional Functional & Business Process Understanding of SAP (IS-U, CRM, FI, HR, SRM)
• Knowledge and experience of working within an Agile/DEVOPs delivery framework

Desirable

• Post Graduate Qualification
• Certification within a SAP Functional Module/s
• Functional & Business Process Understanding of Coupa
• Functional & Business Process Understanding of Workday

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation

“Our mission is to protect and enhance life through water-and we need passionate people to help us achieve it. If you’re inspired by our purpose and believe you can contribute, apply today. You don’t need to meet every criterion; what matters most is your drive to make a difference.”