Solutions Engineer Remote
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Role details
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Job description
It’s fun to work in a company where people truly BELIEVE in what they’re doing!The Senior Customer Solutions Engineer is a product expert and trusted advisor providing primarily post?sales technical expertise during the installation, implementation and post?implementation servicing of company products.Provide pre?sales technical support through sales presentations and product demonstrations to sales staff, partners and prospects.Present and deliver highly technical presentations and training on products.Provides best practices guidance and technical expertise during the installation, implementation and post?implementation servicing of company products.Liaison between customer, partners, Rocket technical support team and Rocket Sales staff to resolve complex issues.highly experienced developers, systems administrators, project managers, business end users, and executives.Using established techniques, deliver implementation services that allow for successful proof of concept and post?sales deployment of purchased products.Guide client in the set up and configuration of Rocket products and train customers in administration and use of the products.Work effectively with Project Management to deliver assignments within scope and committed timeline.Complete delivery and administrative tasks throughout complete project lifecycle.Work as an effective team member or lead in large implementation projects.Work with Rocket partner community to provide appropriate pre and post sales training to ensure a partner can effectively lead a sales opportunity and product implementations.8+ years in related Information Technology position ~5+ years Project Management, Consulting, or team lead experience ~Senior level skills in the following Enterprise application development (e.g. Java, .NET, Web) IBM i application development Database technologies (e.g. Oracle, SQL, DB2) i5/OS, Windows and/or Linux OS Education Bachelor’s Degree, or equivalent work?related experience.Information Security Information security is everyone’s responsibility.A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Requirements
8+ years in related Information Technology position ~5+ years Project Management, Consulting, or team lead experience ~Senior level skills in the following Enterprise application development (e.g. Java, .NET, Web) IBM i application development Database technologies (e.g. Oracle, SQL, DB2) i5/OS, Windows and/or Linux OS Education Bachelor’s Degree, or equivalent work?related experience.
About the company
A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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