Network Engineer

• Perform support, troubleshooting, and performance monitoring and tuning for the data network at all locations including WAN, LAN, and campus networks
• Design and optimize data network topology based on network and system studies, application traffic behavior, and new requirements
• Provide evaluation and recommendations for network improvements and optimization including ROI reports, solution pricing, and deployment plans
• Perform implementation, maintenance and troubleshooting of network components to ensure maximum uptime and optimal refresh intervals
• Leverage support providers as required, act as single point of contact, managing service providers on the clients behalf.
• Understand and implement security best practices within network design and work with security specialists to minimize vulnerabilities, coordinate security planning with Shared Services Security
• Understand applicable compliance requirements and provide effective audit support as related to network design and components
• Understand and comply with all applicable SLAs, policies and procedures
• Consult with users and evaluate requirements, recommend designs, provide cost analyses, plan projects, and coordinate tasks for installation of data networks and network support systems
• Analyze and resolve technical problems for established networks
• Provide network documentation, training, and guidance to computing system clients and programmers
• Complete other duties as assigned

Additional Requirements

• Serve as technical specialist in network problems and emergencies.
• Troubleshoot and resolve network production problems
• Conduct technical research on network upgrades and components to determine feasibility, cost, time required, and compatibility with current system
• Recommend network solutions for short-, medium-, and long-range network projects
• Install, configure and maintain network components
• Determine plan layout for new hardware or modifications to existing layout
• Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services
• Establish user profiles, user environments, directories, and security for networks being installed.
• Work as a team member with other technical staff, such as systems to ensure connectivity and compatibility between systems
• Work with vendors to resolve complex network problems
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network

• Document network problems and resolutions for future reference

• Manage monitoring of network systems and links, provide capacity planning and monthly reporting on same.

High school diploma, Degree preferred, or in lieu of education, 5- 7+years experience

• Cisco CCNA required; or in lieu of certification, proven mastery of CCNA subject matter
• CCNP or CCIE a strong plus
• Cisco CCDA certification a plus
• Microsoft certifications a plus when in addition to Cisco
• ITIL certifications a plus when in addition to Cisco, The minimum experience for this position is 5-7 years of relevant experience in Enterprise Network Design and Administration., * Expert knowledge of IPv4 and TCP/IP - design, operations, and troubleshooting
• Cisco router and switching experience, both IOS and CATOS
• Routing protocols EIGRP, OSPF
• A working knowledge of cabling standards - copper, fiber, SAN, etc sufficient to guide third party cable installs and review quality of work product
• Demonstrated skill in application performance troubleshooting
• Cisco ASA or Firepower firewall management experience
• Network capacity management and forward planning
• Demonstrated Enterprise change control experience, configuration management
• Client consulting, business case input, project collaboration

• Fluent written and verbal communications, English

• SSL VPN management experience a plus
• Realtime SCADA, DCS, PLC, EMS network design/operations experience a plus
• MPLS, BGP, WCCP design and operations experience a plus
• Fluent written and verbal communications, Spanish a plus
• Electric Utility experience a plus
• WPA2 secured 802.11 Wireless deployment experience a plus
• Remote communications technology experience a plus (Packet radio, microwave, Ethernet radio, 3g/4G wireless, etc.)
• SONET operations experience a plus, 3G (3rd Generation) Wireless, 4G (4th Generation) Wireless, 802.11, Analysis Skills, BGP, Best Practices, Business Case, CCDA - Cisco Certified Design Associate, CCIE - Cisco Certified Internetwork Expert, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Capacity Management, Capacity and Performance Management, Change Control, Cisco ASA (Adaptive Security Appliance), Cisco Network Systems, Cisco Routers, Cisco Switches, Computer Networks, Computer Security, Computer Servers, Computer Systems, Configuration Management, Consulting, Cost Analysis, Distributed Control Systems (DCS), Documentation, EIGRP (Enhanced IGRP), Electrical Utility, English Language, Ethernet, Firewalls, High School Diploma, IPv4, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Intrusion Detection Systems, Lift/Move 40 Pounds, Local Area Network (LAN), MPLS (Multi-Protocol Label Switching), Microsoft Certifications, Microwaves, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Design, Network Monitoring, Network Performance/Analysis, Network Security, Network Support, Network Systems, Network Topology, Open Shortest Path First Protocol (OSPF), Performance Analysis, Performance Tuning/Optimization, Physical Demands, Presentation/Verbal Skills, Pricing, Printing, Problem Solving Skills, Programmable Logic Controller (PLC), Project Planning, Project/Program Coordination, Regulatory Compliance, Requirements Management, Research Skills, Return on Investment (ROI), Routing Protocols, SONET, SSL-TLS (Secure Socket Layer - Transport Layer Security), Security Software, Service Level Agreement (SLA), Sniffer, Software Administration, Storage Area Network (SAN), Supervisory Control and Data Acquisition (SCADA), Systems Administration/Management, Systems/Internals Programming, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Research, VPN (Virtual Private Network), Wide Area Network (WAN), Wireless Communications

The equipment used in this position includes but is not limited to; computers, servers, network devices, network sniffers, firewalls, VPN devices, cable testers, IDS devices; and other miscellaneous network appliances. Supervisory Responsibilities None. This role will require mentoring of Service Desk and Desktop support staff to improve Level 0 and Level 1 network problem resolution.