Technical Field Specialist
TSMG, LLC
Augusta, GA, United States
4 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Regular working hours
Job source
Tech stack
JavaScript (Programming Language)
Microsoft Excel
Apple IOS
SQL Databases
Data Streaming
Job description
Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions. Key Responsibilities
- Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment
-
Track inventory and stage equipment for upcoming field sessions
- Field Sessions (In the Vehicle):
- Travel to designated locations and transport modes (cars, buses, trains, planes)
- Run ~90 minute test sessions on mobile/wearable tech in motion
- Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
- Capture logs, escalate defects, and keep operations running smoothly
Requirements
- Bachelor’s degree, or 2-3 years of hands-on technical support/testing experience
- At least 1 year of QA testing or support experience with mobile apps/devices
- Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
- Excellent written and verbal communication-able to collaborate with cross-functional teams
- Reliable travel capability with a valid driver’s license and ability to use multiple transport modes
- High responsibility, flexibility, confidentiality mindset, and strong interest in tech
- Clean driving record and criminal background
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Apply on www.juju.com
Prepare application
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- Open in Claude
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