Senior Network Lab Engineer

PROLIM View all jobs
Chicago, IL, United States
14 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
2 years minimum
Working hours
Regular working hours

Tech stack

Testing (Software) Microsoft Excel Microsoft Windows Agile Methodology Systems Engineering JIRA Unix Hardware Design Networking Hardware Traceroute Laboratory Information Management Systems Network Connections
+7 more
Nslookup Ping (Networking Utility) Software Configuration Management Software Engineering System Testing Wireless Application Protocol (WAP) Hardware Infrastructure

Job description

We are looking for a Senior Software Lab Technician with 10+ years of software engineering experience and strong hands-on experience supporting software labs, networking, telecommunications equipment, and complex system testing., Work with Development, Systems Engineering, and Product teams to identify lab equipment requirements. Plan and coordinate lab infrastructure, hardware implementation, and program requirements. Troubleshoot hardware failures, software configuration issues, network connectivity, and application problems. Track and document issues in JIRA, including root-cause analysis and resolution. Manage software lab operations, inventory, equipment tracking, audits, repairs, and asset maintenance. Conduct periodic lab equipment health checks and resolve issues. Manage RFQs, purchase requisitions, RMAs, purchase orders, parts delivery, and returns. Create and maintain SOPs, test-bench documentation, and knowledge-sharing materials. Provide technical guidance, training, and support to software testing teams. Drive continuous improvement in lab processes, hardware configurations, automation, and infrastructure. Identify future technology requirements and support lab upgrade projects. Participate in lab management meetings and collaborate with testing teams to resolve product issues. Build strong stakeholder relationships and contribute to successful service delivery and customer satisfaction. Nice to Have: CompTIA A+ CompTIA Network+ CCNA Aviation / IFEC domain experience Telecom network infrastructure experience Lab automation experience, Senior Network Engineer The Senior Network Engineer for implementing, operating, troubleshooting, and continuously improving the enterprise network and connectivity services acro…

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Requirements

10+ years of software engineering experience. 2+ years of networking experience with tools such as nslookup, ping, and tracert. Experience testing complex systems and working with Agile/SAFe methodologies. Proficiency with Windows, Unix/Linux, JIRA, and MS Excel. Hands-on experience building and maintaining telecommunications equipment and network environments. Knowledge of in-flight connectivity (IFEC) systems, including Devices, WAPs, ACPU, and network equipment. Experience troubleshooting hardware, software, network connectivity, and application issues. Strong documentation, communication, problem-solving, and stakeholder management skills. Ability to work independently and manage multiple priorities.

About the company

Ampcus

  • Chicago, IL Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Te…

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