BI Business Analyst

At The Cheesecake Factory, We Don’t Do Ordinary! Nothing is scaled down. Not the pride, not the fun, and definitely not the teamwork. Here, you’ll do meaningful work alongside great people who care about each other and are passionate about supporting the restaurant teams that create memorable experiences for our guests every day. That’s the kind of culture that has earned us a place on Fortune’s 100 Best Companies to Work For® list every year since 2014.

The BI Business Analyst reports to the Senior BI Manager and serves as a bridge between business stakeholders and technical teams. In this role, you will gather and translate business requirements, analyze complex data, and develop reports, dashboards, and analytics solutions that support informed decision-making across the organization., * Partner with stakeholders across the business to understand objectives, reporting needs, and operational challenges.

• Gather, document, and translate business requirements into scalable reporting and analytics solutions.
• Analyze data to identify trends, opportunities, risks, and actionable business insights.
• Design, develop, and maintain dashboards, reports, scorecards, and visualizations using BI tools such as MicroStrategy and Tableau.
• Ensure the accuracy, integrity, usability, and governance of reporting solutions.
• Collaborate with IT and data teams to improve data quality, reporting capabilities, and automation efforts.
• Support data modeling, testing, validation, and continuous process improvement initiatives.
• Provide user training, documentation, and ongoing support for BI tools and reporting solutions.
• Present findings and recommendations to business leaders and cross-functional partners.
• Help foster a data-driven culture through collaboration, education, and informed decision-making.

• Analytical: You enjoy working with complex information, identifying trends, investigating inconsistencies, and transforming data into practical business insights.
• A Strong Communicator: You can translate technical concepts for non-technical audiences and clearly document business requirements, workflows, KPIs, and data definitions.
• Collaborative: You build productive relationships with business stakeholders, technical teams, and cross-functional partners to develop solutions that meet organizational needs.
• Detail-Oriented: You understand the importance of data accuracy and take the time to validate information, investigate anomalies, and ensure reporting solutions are reliable.
• Solutions-Focused: You look beyond the immediate request to understand the underlying business challenge and recommend scalable, user-friendly solutions., * 5+ years of experience in business analysis, business intelligence, reporting, analytics, or a related area.
• Strong SQL skills for querying and analyzing data.
• Experience using BI and visualization tools such as MicroStrategy or Tableau.
• Experience gathering and documenting business requirements, processes, workflows, KPIs, and data definitions.
• Experience translating business requirements into functional or technical specifications.
• Strong analytical, problem-solving, and data-debugging skills.
• Excellent written and verbal communication skills.
• Ability to collaborate with cross-functional teams and manage multiple priorities.
• Demonstrated ability to learn and adapt to new technologies and methodologies.
• High School Diploma or Equivalent required, along with applicable technical certifications and experience supporting technology-related functions.

What We Prefer:

• Restaurant or hospitality industry experience.
• Project management experience or certification.
• Experience with modern or cloud-based data platforms such as Azure Synapse, Databricks, BigQuery, or Snowflake.
• Knowledge of data warehousing concepts and dimensional modeling.
• Experience using Python or advanced Excel analytics.

• Medical, Dental & Vision
• Eligible for benefits first day of the month following date of hire
• 401K with company match
• 3 weeks of vacation which increases to 4 weeks starting in your 5^th year
• 5 days of sick time per year (first year prorated)
• Tuition Reimbursement of $2,500 for qualified programs
• Adoption Assistance Benefit of $2,500
• 25%-35% discount when dining as a guest
• Reusable gift card loaded annually for your dining enjoyment

Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people-this defines who we are and where we are going.

We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.