Senior Site Reliability Engineer

• Eliminate toil through automation and software development.
• Partner cross-functionally with application teams and internal stakeholders.
• Create a modern, cloud-native platform that is resilient, cost-effective, and secure by default.
• Scale cloud infrastructure to support our Kubernetes-based ecosystem.
• Maintain the freshness and utility of platform services.
• Improve the security posture of our products.
• Design automation, orchestration, observability, and disaster readiness into our products.
• Participate in production support and on-call rotations, providing senior-level guidance during critical events.
• Lead incident management and post-incident retrospectives, and coach teams in these practices.
• Engage in and often lead architectural discussions, reduce toil, and deliver scalable, resilient platforms.
• Help scale our cloud platform and collaborate across teams to promote standardization and resiliency.
• Provide guidance during complex technical decisions and high-impact events.

Technologies:

• Azure
• Bash
• CI/CD
• Cloud
• Debian
• Docker
• ELK
• Golang
• Grafana
• Incident Management
• Support
• Java
• Kubernetes
• Linux
• PowerShell
• Prometheus
• Python
• Ruby
• Security
• Terraform
• Ubuntu
• DevOps
• LESS

• Experience writing design documents, postmortems, and refactoring application code.
• Built automation to reduce operational burden or developed internal SaaS tools.
• Ability to advocate for SRE principles, such as SLOs versus SLAs, and introduce them effectively.
• Experience in public cloud or hosted datacenter environments, with Azure and AKS preferred.
• Passion for collaborative teamwork and influencing reliability best practices across teams.
• Hands-on experience with Linux server stacks, with Ubuntu or Debian preferred.
• Knowledge of cloud provisioning platforms, with Terraform preferred.
• Exposure to configuration management tools, with Chef preferred.
• Experience with containerization and clustering technologies, with Docker preferred.
• Familiarity with observability and alerting tools such as Prometheus, Grafana, ELK, or EFK.
• Practical experience with CI/CD pipelines and rollout strategies.
• A bachelors degree, or equivalent experience, in Computer Engineering or a related field.
• Proficiency in one or more programming languages such as Java, Python, or Golang.
• Familiarity with scripting languages such as PowerShell, Bash, Python, or Ruby.

We are iManage, a global organization dedicated to Making Knowledge Work with an intelligent, cloud-enabled, secure platform trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We work in distributed teams anchored to offices around the globe, with Tuesdays and Thursdays dedicated to in-office collaboration and Mondays and Fridays reserved for remote-friendly focus time. We offer a supportive, inclusive culture with flexible work hours, a modern open-plan workspace with a gaming area, free snacks and drinks, regular social events, internal development opportunities, unlimited access to LinkedIn Learning and Microsoft training, market-leading salary, annual bonus, enhanced parental leave, pension matching, private medical insurance, life cover, flexible time off, wellness days, and access to RethinkCare. This role is based in London, United Kingdom, within our Cloud Operations department, and is full time for an