Senior Staff Scrum Master
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Role details
Tech stack
Job description
- Manage the flow of work throughout the Agile Release Train (ART)
- Help teams clear obstacles, manage risks, resolve issues, and deliver on commitments
- Work closely with Product, Delivery, and Engineering teams to plan, coordinate, and execute production deployments for large epics and initiatives spanning multiple product and shared-services teams
- Lead delivery efforts and drive outcomes that improve workflow efficiency across the Global Front of Stores ART
- Align multiple teams, manage complex initiatives, and drive timely completion of ART-wide commitments
Technologies:
- Confluence
- Flow
- JIRA
- Power BI
- Project Manager
Requirements
- 8+ years of experience in an Agile environment as a Scrum Master, Project Manager, or Program Manager with dedicated Agile teams using Scrum/SAFe
- Advanced communication, facilitation, influencing, negotiation, team-building, and mentoring skills
- Self-driven and flexible, with the ability to adapt quickly, work effectively with diverse stakeholders and independently, and apply critical-thinking and problem-solving skills
- Ability to be assertive and serve as a voice of reason and authority
- Deep knowledge of Agile methodology and tools, with demonstrated experience leading and facilitating SAFe ceremonies at the team and ART levels
- Proven ability to manage multiple priorities and stakeholder expectations in a fast-paced environment
- Skill in articulating options and recommendations, planning and replanning, and driving decisions throughout delivery
- Demonstrated success leading cross-functional teams to deliver multiple concurrent production releases using processes that drive consistency
- Strong communication skills, including experience communicating with multiple stakeholder levels and tailoring communications to different audiences
- Experience leading continuous-improvement activities that drive efficiency and speed to value across teams and ARTs
- Ability to create an environment where teams can be highly effective, manage outside interruptions and distractions, and address team dynamics as needed
- Familiarity with Solution Delivery Lifecycle Management, SDP controls, and Agile management tools, particularly JIRA Align, Confluence, and Power BI Dashboards
- Skill in reviewing metrics to measure progress, analyzing learnings, and making adjustments
- Situational awareness and the ability to identify emerging differences and issues and escalate them appropriately
- Bachelors degree or equivalent IT delivery skillset, training, or experience
- SAFe or equivalent Scrum Master certification preferred
Benefits & conditions
We are TJX Companies, a Fortune 100 company and the worlds leading off-price retailer, with Home Offices, Distribution Centers, and retail stores across our global organization. Our brands include TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. We offer a diverse, collaborative culture with career-growth opportunities and a challenging, team-based environment. Our Global Point of Sale and Payments Solution Delivery organization develops technology that supports store growth, efficiency, and customer experience, including transactions, payment processing, rewards, sales audit, and financial reporting. The Global Front of Stores Delivery Team delivers solutions for our stores worldwide. This Senior Staff Scrum Master role is based at our USA Home Office in Marlborough, Massachusetts. The starting salary range is $116,200-$151,000 per year; actual pay depends on relevant skills, qualifications, and experience. The role is eligible for annual and long-term incentives. Our benefits include an associate discount, 401(k) match, medical, dental, and vision coverage, paid leave, tuition reimbursement, and other programs, subject to applicable plan terms and change. We provide a supportive work environment, consider applicants without regard to legally protected status, and provide reasonable accommodations to qualified individuals with disabilities.
last updated 39 week of 2026
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