CNC Field Service Technician Specialist
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Role details
Tech stack
Job description
· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment.
· Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment.
· Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations.
· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
· Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
· Conducts on-the-job training and leads technical programs for technical development of customers and coworkers
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Requirements
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry.
· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
· Must be able to use basic hand tools and specialized tools, and programming software as appropriate.
· Extensive travel required. (Local, National, International)
Desirable KSAs:
· Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration.
· Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices.
Competencies:
· Communications
· Customer Focus
· Personal Discipline, Automation, CNC (Computerized Numerical Control) Systems, Compensation and Benefits, Control Systems, Customer Relations, Data Collection, Develop and Maintain Customers, Educational Technology, Electricity, Equipment Maintenance/Repair, Hand Tools, Hardware Configuration Management, High School Diploma, Housekeeping/Cleaning, Identify Issues, Industry Standards, Lathe, Leadership, Lift/Move 50 Pounds, Machine Tool, Machining Operations, Maintenance - Electrical, Manufacturing Equipment, Mechanical Maintenance, Metalworking, Motion Control, Motor Control Systems, On Site Support, Operations Processes, Physical Demands, Preventative Maintenance, Problem Solving Skills, Programmable Logic Controller (PLC), Regulations, Reliability Engineering, Retrofit, Risk, Safety Process, Software Configuration Management, Software Engineering, Standards Development, Systems Analysis, Technical Leadership, Technical Operations, Technical Writing, Testing, Training/Teaching, Trend Analysis, Welding, Willing to Travel, Looking for a career path, real autonomy along with the tools essential to succeed? Then you’ve come to the right place. We invite you to explore the job opportunities at ATS, and join the ranks of people who share a common desire–delivering the best service in the industry.
Benefits & conditions
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range $44.97-$57.53 USD
About the company
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
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