Network & Systems Engineer

• Deploy, manage, and troubleshoot switches, access points, firewalls, VPNs, and wireless infrastructure.
• Administer Active Directory, Entra ID, Group Policy, user accounts, permissions, and role-based access.
• Support Microsoft 365, including Exchange Online, Teams, SharePoint, and OneDrive.
• Troubleshoot DNS, DHCP, TCP/IP, VPN, wireless, endpoint, and connectivity issues.
• Provide occasional escalated end-user support and help resolve complex technical issues.
• Manage endpoint patching across desktops, laptops, and mobile devices.
• Maintain print servers and enterprise printing environments.
• Track tickets, meet service expectations, document configurations, and maintain accurate IT records.
• Partner with vendors to escalate and resolve infrastructure and technology issues.
• Support security initiatives, vulnerability remediation, endpoint protection, and identity management.
• Identify opportunities to automate workflows using PowerShell, Python, or other technologies.
• Assist with system upgrades, infrastructure improvements, and new technology deployments.
• Travel to external locations as needed for hands-on technical support.
• Participate in on-call support during nights, weekends, and holidays as needed.

Note: Candidates must have 3+ years of directly relevant experience in IT support, systems administration, infrastructure support, or a closely related role, along with strong Windows, Active Directory, Microsoft 365, networking, and troubleshooting experience., * 3+ years of experience in IT support, systems administration, network engineering, infrastructure support, or a related field.

• Strong knowledge of Windows environments, Active Directory, Entra ID, and Microsoft 365 administration.
• Hands-on experience supporting networking technologies including TCP/IP, DNS, DHCP, VPN, and wireless.
• Experience managing endpoint fleets, patch deployment, and enterprise IT environments.
• Experience with networking and security solutions from Cisco, Aruba, Ruckus, Juniper, Meraki, Fortinet, and/or Palo Alto Networks.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience with scripting or automation tools such as PowerShell or Python is preferred.
• Understanding of identity management, endpoint protection, and security best practices.
• Experience supporting print servers and enterprise printing environments.
• Excellent communication skills and the ability to support non-technical users.
• Bachelor’s degree in IT, Computer Science, or a related field is preferred.
• Industry certifications such as CCNA, CCNP, Microsoft SC-200, MD-102, Palo Alto PCNSE, or related credentials are preferred.
• Palo Alto Networks experience is preferred.

• Own meaningful infrastructure projects across networking, systems, security, identity, and Microsoft 365 in a sophisticated multi-office environment.
• Join a collaborative IT team where your technical expertise directly improves how people work every day.
• Get hands-on exposure to Cisco, Aruba, Ruckus, Juniper, Meraki, Fortinet, and Palo Alto environments.
• Help introduce automation, new technologies, and smarter workflows rather than simply maintaining the status quo.
• Enjoy a stable, established organization with strong benefits, paid time off, retirement benefits, and potential discretionary year-end bonuses and merit increases., * Dental insurance
• Paid time off
• Retirement plan
• Vision insurance

We are an established professional services organization with a collaborative culture, a strong commitment to our clients, and a long-standing reputation for excellence. Our team values technology as a business enabler and looks for practical, forward-thinking professionals who can make systems more reliable, secure, and efficient. Confidential Employer., You will have the opportunity to make a visible impact, work with modern infrastructure and security technologies, and take ownership of projects that improve the organization as a whole. We value collaboration, continuous improvement, professional growth, and people who enjoy solving problems rather than simply putting out fires. If you want a role where your technical skills are trusted and your ideas can make a difference, we would love to hear from you.