Enterprise Fraud Management Support Specialist I

Work closely with the areas of EFM to understand methodologies and to provide precise assistance. Maintain understanding of advancements in technology, the latest findings from research and development and changes in the marketplace to incorporate into day to day activities. Gain positive working relationships with EFM leadership and business partners, Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Maintain high level of knowledge and understanding of Enterprise Fraud Management processes to ensure analysis is accurate and in compliance.
2. Recommend strategies to leadership that are targeted for specific departments with the goal of increasing efficiency and effectiveness.
3. Partner with other teams within Enterprise Fraud Management for extended research needs.
4. Maintain high level of knowledge and understanding of all regulations to ensure business support is accurate and in compliance.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. 3 to 5 years of fraud or banking experience
2. Ability to work independently with minimum supervision in a detailed and deadline-oriented environment
3. Excellent verbal and written communication skills.
4. Excellent organizational and interpersonal skills.
5. Ability to manage competing priorities.
6. Ability to work independently with minimum supervision in a detailed and deadline-oriented environment.
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
8. Ability and willingness to work flexible hours, as required, 1. Bachelor’s degree
9. Experience in fraud analytics
10. Prior fraud detection and/or investigation experience in the financial service industry, preferably across multiple products and channels