Consultor/A De Genesys Cloud Y Automatización Cx
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Job description
Profile Software Services busca un/a profesional para diseñar la automatización de la atención al cliente (CX) y construir agentes IA en Genesys Cloud, con integraciones a CRM y sistemas de backend. Se evoluciona en plataformas de Contact Center, optimizando flujos y la experiencia de usuario.La posición requiere experiencia en Genesys Cloud y en entornos de Contact Center, con capacidad para implementar agentes conversacionales y gestionar integraciones API/CRM.#J-*****-Ljbffr
Requirements
La posición requiere experiencia en Genesys Cloud y en entornos de Contact Center, con capacidad para implementar agentes conversacionales y gestionar integraciones API/CRM.
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