Product Owner

The Business Tools team establishes and maintains a wide range of business-process specific support tools. By using out of the box tools, and latest AI solutions they establish customised workflow tools to increase the productivity of the business teams and support high levels of data quality.

The business users need effective tools to complete their tasks. As the Product Owner, your role is to deeply understand the objectives and the business processes that the business users implement to deliver those objectives. You will understand the tools that the business uses right now and drive the thinking in how to improve them to help better achieve the business objectives. You will drive configuration of existing tools and when needed provide direction to an AI Agent and a software developer to effect bespoke changes and then support the business users to drive the most value from those changes over the long term.

This is an excellent opportunity for someone who may be currently working as a Business Analyst or UX/ UI Designer, who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://2s3ttaa5

What you’ll bring to the role

• A passion and service approach for delivering business value
• Skilled at uncovering true business needs, identifying solution options, and presenting proposals delivering business benefits. Confident at presenting ideas and recommendations.

• Practical experience in high-stakes operational environments (e.g., assessments, logistics, or regulated industries).
• Experience documenting business processes using a formal approach, such as ArchiMate, BPMN or UML
• Experience using a broad range of IT system user interfaces and experience developing user interface requirements.
• Experience using AI for automation, requirements discovery, user story generation, and supervising AI-generated technical outputs.
• An understanding of data governance frameworks and protocols.
• Comfortable in coordinating and facilitating requirements workshops and negotiating with diverse stakeholder groups across different seniority levels.
• Exceptional communication skills - both written and verbal translation of technology to business terms.
• Target-driven and focused on owning a business solution delivery timeline.
• A team player, able to work collaboratively with and through others.
• Self-organising and customer / end-user delivery focused.
• An understanding of ITIL processes and standards.

As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave + option to purchase more

• Season ticket loan and cycle to work scheme

• Big discounts on Kaplan courses for you and your family

• Private medical, income protection, and life insurance

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

Kaplan Professional is a leading provider of apprenticeships, accountancy / tax / finance & banking courses, and professional assessments. For almost 80 years, we’ve helped shape the development and careers of finance professionals.

What we believe in

Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower & support, create opportunity, drive results together.

Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion - of culture, experiences, perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive.