Client Solutions Manager

• Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges
• Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals
• Be a consultative seller to renew and grow client investments
• Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved
• Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights
• Apply rigor and use technology to design account plans to meet revenue goals
• Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs
• Drive new product adoption and partner technology integration to enable client success and efficiency
• Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met

• 3+ years of experience in advertising, sales, marketing, consulting, or media
• 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks), * BA/BS degree or equivalent practical experience
• Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs)
• Demonstrated experience with Sales Force or relatable ticketing systems
• Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics
• Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions.
• Demonstrated understanding of internet advertising technology and marketing automation
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Ability to work independently and collaborate cross-functionally
• Demonstrated commitment to understanding and prioritizing the needs of the customer

Suggested Skills:

• Stakeholder Management
• Sales Force
• Google Docs