IT Infrastructure Enginner
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Role details
Tech stack
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Job description
You’ll handle day-to-day technical issues, keep core services running and contribute to infrastructure improvements. The environment includes Windows Server, Active Directory, Microsoft 365, virtual servers, networking, backups and cloud services. What you’ll do
- Support Windows Server, Active Directory, Microsoft 365 and end-user devices.
- Diagnose and resolve hardware, software, connectivity and application issues through the IT service desk.
- Help maintain LAN/WAN, Wi-Fi, firewalls, VPNs and network security controls.
- Assist with VMware, Azure, backup, disaster recovery and infrastructure projects.
- Maintain clear records of issues, systems and IT assets, escalating complex problems when needed.
- Provide technical support for time-sensitive business operations, including occasional additional hours when required.
Requirements
- At least three years’ experience in IT infrastructure, systems administration or a broad technical support role.
- Hands-on experience with Windows Server, Active Directory and Microsoft 365.
- Working knowledge of TCP/IP, DNS, DHCP and LAN/WAN troubleshooting.
- An understanding of firewalls, VPNs, backups and recovery processes.
- A practical approach to solving problems and the confidence to support both technical and non-technical colleagues.
- The ability to work on site five days a week. A driving licence may be required if travel between sites forms part of the role.
Benefits & conditions
Experience with VMware, Azure, Linux, SQL Server, SharePoint, VoIP or security monitoring would be useful, but you do not need to have worked with every system listed. Hours: Monday to Thursday, 8:30am-5:30pm; Friday, 8:00am-4:15pm. Benefits: 30 days’ annual leave, additional leave for long service and a Christmas shutdown. If you have a strong technical support foundation and are ready to take on wider infrastructure responsibilities, apply for a confidential discussion.
About the company
MCS Group is a leading professional recruitment services company resourcing for the specialist IT & Digital, Technical & Engineering and Professional Services recruitment markets in Northern Ireland. MCS Group is widely recognised as a genuine market leader in IT & Digital recruitment in Northern Ireland, with an increasing profile in the Technical & Engineering and Professional Services markets.
At MCS we connect people!! We work with the majority of NI’ leadings employers in the sector, from large foreign direct investment (FDI) organisations to successful, locally owned technology firms, connecting talented professional with the best career opportunities.
Our Team
At MCS Group our track record is impressive and through our highly experienced team we offer employers almost 100 years successful delivery experience in specialist disciplines.
Our consultants know the market and speak your language. They will help you cut through the flannel and will work hard to help you achieve your goals, either as candidate seeking a career improvement or an employer seeking talented people.
Ethics & Values
Honesty, trust and confidentiality are the pillars which underpin everything we do. We are known for treating people with respect and will deal with you in a straightforward manner. We are focused on long term wins for our candidates and clients.
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Prepare application
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- Open in Claude
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