Software Engineering Manager

Toshiba Global Commerce Solutions is seeking a Software Engineering Manager to lead teams building the next chapter of ELERA: AI-native development tooling, an agentic platform layer, and a FAANG-aligned operating model where engineering owns delivery end to end. The level of this role, from first-line manager through senior manager scope, is matched to the candidate’s demonstrated experience, team size, and product complexity. Strong tech leads moving into management for the first-time seasoned managers leading large groups are both encouraged to apply. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.

Our software runs at tens of thousands of retail stores worldwide. If you have used self-checkout at a major warehouse club, paid at a Fortune 500 big-box retailer, or shopped at a global grocery chain or apparel brand, you have likely used our software products. It is the retail commerce platform we build at TGCS, powering point of sale, mobile, self-service, and back-of-store operations for many of the world’s largest retailers. As a Software Engineering Manager you will: *

• Delivery and execution . Engineering execution, the milestone plan, sprint tracking, technical risk, and quality. You are accountable and responsible.
• The team . Hiring, performance, compensation, career development, and the hard conversations. You take action early.
• Technical fluency . You stay close enough to the code to be useful in design reviews, debug a production issue, and challenge a tradeoff. You partner with Principal Engineers on standards.
• Product reality. You know the architecture, the backlog, your customers, and how the product performs in the market.
• Production support. You own customer escalations affecting your scope and meet SLAs., * Engineering owns delivery. The vertical chain (VP, Senior Director, Director, EM, Engineers) owns outcomes. There is no PMO running our schedules. Accountability follows control.

• Horizontal teams scale us, not own us. You will ownend-to-end delivery. Technical Program Managers, Quality, DevOps, and Principal Engineers coordinate, automate, architect, and unblock. They support delivery; they do not own it.

• AI removes overhead, not accountability. Weinvest heavily in agentic tooling for status, risk detection, test generation, and reporting. The goal is to reduce the coordination tax on engineers and managers.

• 5-10+ years in software development, including 3-10 years in leadership or manager role.
• Bachelor’s degree in computer science, Engineering, or equivalent.
• A strong software engineering background with a track record of shipping production systems at scale. You can hold your own in a deep technical conversation with senior engineers and Principal-level architects.
• Demonstrated leadership of software engineers, formally as a manager or as a tech lead, staff engineer, or senior IC who has owned end-to-end delivery for a team’s scope. You have hired, developed, performance-managed, and when needed exited engineers.
• Working knowledge of modern Agile delivery, the SDLC, and CI/CD practices in a continuous-deployment environment.
• Comfort moving between the architectural level and the debugger, and between an executive review and a sprint standup, in the same day.
• A track record of leading through ambiguity, owning a missed commitment without deflection, and recovering from a production incident.
• Excellent written and verbal communication. You write tight status updates, run focused meetings, and present executive-ready tradeoffs.

Highly Preferred: *

• Experience with AI-assisted development workflows: coding agents, AI-driven test generation, RAG-based developer tooling, or agentic CI/CD.
• Retail, payments, POS, or other transaction-critical systems experience.
• Familiarity with our stack: Java/Spring Boot, Node.Js/TypeScript, Docker, Kubernetes on Azure AKS, GitLab CI/CD, Jenkins, MongoDB.
• Experience leading distributed or multi-site teams.

*

• Hired directly by Toshiba and 100% under payroll.
• Benefits of the law (IMSS, INFONAVIT)
• Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members).
• Minor medical expenses insurance.
• Savings fund for employees, capped at the limit of the law.
• Grocery coupons.
• Pension plan. xhfqzwm
• 12 days of vacation plus 6 floating days.