Senior Technical Support Engineer - Cloud & Api Expert

Ingrammicro
Madrid, Spain
9 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
4 years minimum
Working hours
Regular working hours

Tech stack

Application Programming Interfaces (APIs) Software as a Service Cloud Computing Cloud Services Runbook

Job description

Ingram Micro is seeking a Senior Technical Support Engineer to join Unified Support and provide expert-level technical assistance to customers.You will diagnose complex product issues, collaborate across engineering and product teams, and help deliver a top-notch customer experience.With 4-7+ years in technical support and strong knowledge of SaaS platforms, APIs, and cloud services, you will engage customers, write runbooks, and contribute to service desk improvements while supporting#J-*****-Ljbffr

Requirements

With 4-7+ years in technical support and strong knowledge of SaaS platforms, APIs, and cloud services, you will engage customers, write runbooks, and contribute to service desk improvements while supporting #J-*****-Ljbffr

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