Deal Desk Lead, EMEA

Medius
London, UK
29 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Excel Artificial Intelligence Software as a Service Data Integrity Salesforce.Com Enterprise Software Applications Redline Custom Reports

Job description

Quote-to-Cash Support

  • Own the end-to-end deal lifecycle for EMEA: from quote creation and pricing review through contract execution and handoff to Order Management.
  • Partner with Account Executives to structure deals that balance customer needs with Medius pricing policies and revenue recognition standards.
  • Review and validate quotes in CPQ for accuracy, completeness, and policy compliance before submission.

Pricing & Deal Structuring

  • Provide real-time pricing guidance on standard and non-standard requests, including multi-year, tiered, and bundled structures.
  • Evaluate discount requests against pricing guardrails and route approvals through the appropriate matrix promptly.
  • Serve as a knowledgeable resource on Medius licensing models, product packaging, and commercial policies.

Contract & Redline Negotiation Guidance

  • Advise Sales on commercial redline negotiations and escalate complex legal or contractual issues to Legal with the appropriate context and urgency.
  • Ensure all non-standard terms, exceptions, and approvals are properly documented in CRM and CLM systems.

Quarter-End Deal Prioritization

  • Triage and prioritize deal queues at month- and quarter-end to ensure timely pipeline closure.
  • Proactively communicate deal status and blockers to Sales leadership, surfacing risks early.

Cross-Functional Collaboration

  • Work closely with Finance, Legal, Sales Operations, and Billing to align on deal requirements and ensure smooth transaction execution.
  • Advocate for Sales when working with internal stakeholders to resolve deal exceptions or blockers.
  • Participate in process improvement initiatives to reduce deal cycle times and improve quoting accuracy across EMEA.

Requirements

Medius is seeking a driven and detail-oriented Deal Desk Lead to support our EMEA Sales organization. This is a high-impact, individual contributor role at the intersection of Sales, Finance, Legal, and Billing - ensuring every deal is structured correctly, priced competitively, and closed efficiently.

You will be the primary Deal Desk point of contact for EMEA Account Executives and Sales Leaders, guiding them through the full quote-to-cash lifecycle with speed and precision. The ideal candidate is a self-starter who thrives under pressure, isn’t afraid to push back on Sales when needed, and takes pride in being the commercial partner the team relies on to get deals across the line., * 3+ years of experience in a Deal Desk, Sales Operations, Revenue Operations, or Commercial Operations role within a B2B SaaS or enterprise software company.

  • Demonstrated experience supporting EMEA sales teams, with familiarity with regional procurement norms, contract conventions, and market dynamics.
  • Working knowledge of revenue recognition principles (e.g., ASC 606) and SaaS subscription business models.
  • Hands-on experience with CPQ tools (e.g., Salesforce CPQ, DealHub, or equivalent) and CLM systems (e.g., Ironclad, Conga, or equivalent).
  • Proficiency in Salesforce CRM, including opportunity and quote management workflows.
  • Strong working knowledge of Microsoft Excel or Google Sheets for deal analysis and ad hoc reporting.
  • Self-starter: comfortable operating with high autonomy in a remote environment while reporting to a US-based manager.
  • Composed under pressure: able to manage high volumes and competing priorities at quarter-end without sacrificing accuracy.
  • Detail-oriented: meticulous about quote accuracy, policy compliance, and data integrity across CRM and CLM systems.
  • Strong communicator: able to translate complex commercial terms into clear guidance for Sales, and to hold firm, constructive conversations when pushing back on non-compliant requests.
  • Collaborative: a natural relationship builder who earns trust across Sales, Finance, Legal, and Operations.
  • Commercial acumen: understands the business context behind a deal and can balance Sales urgency with company risk and policy.

Preferred -

  • Experience with AP automation, spend management, or financial process software.
  • Familiarity with order management and billing operations.
  • Experience in a high-growth or scaling B2B SaaS environment.
  • Exposure to AI-powered workflow tools and a mindset toward process automation and continuous improvement.

Benefits & conditions

Actual compensation will be determined based on several factors, including but not limited to relevant skills, experience, qualifications, certifications, internal equity, and the geographic location in which the role is performed. Compensation may vary for roles performed in different locations due to differences in the cost of labor.

The total compensation package for this position may also include eligibility for variable compensation (such as a performance bonus or commission), benefits, and/or participation in other incentive or benefit plans, in accordance with the terms of the applicable plans. Benefits may include medical, dental, and vision coverage, paid time off, and retirement benefits, subject to eligibility requirements.

About the company

At Medius, we believe managing finance should be about strategy, not stress. That same mindset shapes not only the solutions we build, but also the culture we create for our people. We remove complexity, embrace innovation, and give our teams the freedom to focus on what truly matters - whether that’s transforming the future of finance with AI or finding balance to go home on time.

Founded in Sweden in 2001, Medius has grown from a local startup into a global leader in cloud-based spend management solutions. Today, thousands of organizations worldwide trust us to simplify accounts payable and spend management processes. Our journey has been driven by continuous innovation, a passion for technology, and above all - the people who make it happen.

We’re more than a software company. We’re a team of problem-solvers, innovators and collaborators working together to reinvent the category of accounts payable. Our solutions use Artificial Intelligence to eliminate manual work, bring clarity, confidence, and control, and empower finance teams of the future.

At Medius, our values guide how we work and grow together:

  • Connect - We believe in the power of people-individually and collectively-and our success depends on understanding and respecting each other. We appreciate that ‘empowering finance teams of the future’ is an exciting endeavor, and we share it with everyone around us.
  • Question - We enjoy the challenge of our work and the thrill of collaboration. We are not afraid to question ourselves and each other because we believe diverse perspectives can lead to better outcomes and that there is great power in resolution.
  • Own - We are thorough, thoughtful, and decisive. We anticipate what’s next, what a customer might need, and then we deliver. That’s how we get things done. And that’s how we remain a leader. Customers trust us to do our job so that they can focus on what they do best.

At Medius, you’ll join a diverse, global community where curiosity is celebrated, ideas matter, and innovation never stops. If you’re passionate about technology, eager to make an impact, and ready to grow alongside a team that lives its values, Medius is where you can do your best work - your impact is global.

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