Senior Infrastructure Engineer

This is a senior technical role that combines infrastructure project delivery, 3rd line support, mentoring, and technical leadership. Acting as the final escalation point for complex infrastructure issues, you’ll work across a diverse range of customer environments while helping to shape and improve internal platforms, processes, and services.

The successful candidate will be given the opportunity to work with modern cloud and on-premise technologies, lead infrastructure projects, and play a key role in developing junior engineers.

The Role

• Act as the senior escalation point for complex infrastructure incidents and service requests.
• Lead the design, delivery, and implementation of infrastructure projects.
• Manage and support cloud, virtualisation, networking, and Microsoft technology environments.
• Maintain and improve internal hosting and infrastructure platforms.
• Support monitoring, performance optimisation, and service improvement initiatives.
• Mentor and develop junior engineers, sharing technical knowledge and best practice.
• Deliver technical training and contribute to documentation and operational standards.
• Support the Cloud & Infrastructure Team Lead and provide leadership when required.

• Proven experience in a Senior Infrastructure Engineer, 3rd Line Engineer, or equivalent role.
• Strong background supporting enterprise Microsoft environments, including Microsoft 365, Azure, Active Directory, Exchange, Intune, and Teams.
• Experience with virtualisation platforms such as VMware and Hyper-V.
• Knowledge of backup, storage, disaster recovery, and business continuity solutions.
• Strong networking and firewall troubleshooting skills.
• Experience automating processes through PowerShell or similar scripting technologies.
• Excellent communication, documentation, and stakeholder management skills.
• Comfortable leading projects and mentoring less experienced engineers.

Desirable Skills

• Microsoft Expert-level certifications.
• VMware, Veeam, Citrix, or security-related certifications.
• Experience working within an MSP or managed services environment.
• Knowledge of ITIL best practice and service management frameworks.

• Broad technology exposure across cloud, networking, security, virtualisation, and Microsoft platforms.
• Genuine technical leadership responsibilities.
• Clear progression and professional development opportunities.
• Collaborative and highly skilled engineering environment.

Pay: £50,000.00-£60,000.00 per year