Senior Platform Engineer / VDI Engineer

• Significant experience in a Senior Platform Engineer, EUC Engineer, or Infrastructure Engineer role within a complex enterprise environment.
• Proven experience designing, implementing, supporting, and troubleshooting VMware Horizon environments.
• Strong technical knowledge of:
• VMware Horizon
• Unified Access Gateway (UAG)
• App Volumes
• Dynamic Environment Manager (DEM)
• Instant Clones
• VMware vSphere and ESXi
• VDI creation, management and monitoring.
• Extensive experience supporting Microsoft Windows Server and Windows desktop operating systems.
• Strong working knowledge of Active Directory, Group Policy, DNS, DHCP, PKI, Certificate Services, and authentication technologies.
• Advanced PowerShell scripting and automation experience.
• Experience with virtualisation technologies, particularly VMware vSphere, vCenter, clusters, distributed switching, and storage integration.
• Strong understanding of end-user computing technologies, profile management, application virtualisation, and desktop lifecycle management.
• Experience troubleshooting complex platform issues to 3rd and 4th line support levels.
• Demonstrable experience working within Agile, DevOps, or product-focused delivery teams.
• Experience using infrastructure monitoring and performance management platforms.
• Working knowledge of Jira, Confluence, and IT Service Management tooling.
• Experience managing platform certificates and secure communications across enterprise environments.
• Proven experience delivering platform upgrades, migrations, and transformation initiatives.
• Good understanding of hybrid infrastructure environments spanning both on-premises and cloud-hosted services.
• Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into business outcomes.

Desirable

• Relevant qualifications in Computer Science, Information Technology, Systems Engineering, or equivalent practical experience.
• VMware Certified Professional (VCP), VMware Horizon certification, or equivalent VMware accreditation.
• Microsoft certifications relating to Windows Server, Azure, or End User Computing technologies.
• Experience supporting cloud-based infrastructure platforms including GCP, Microsoft Azure and AWS.
• Knowledge of Identity and Access Management technologies including Entra ID (Azure AD), MFA, Conditional Access, and SSO solutions. Experience with Infrastructure as Code and automation frameworks. *