Functional Application Manager

The production of vaccines and medicines. Conducting research into cancer. At I&L Biosystems, we provide high-grade laboratory solutions that support these groundbreaking developments. As our Functional Application Manager, you play a key role in making sure our technology supports our people and business.

@media only screen and (max-width: 767px) { #block-1 { padding-top: 25px !important; padding-bottom: 25px !important; } } ABOUT THE JOB

As our Functional Application Manager, you will be the internal specialist for I&L Biosystems’ business applications and system-supported processes. You will work closely with Finance, Customer Service, Sales and Management to make sure our systems support the business effectively. You will report directly to our CFO. You will have a strong focus on Exact Globe, while also working with applications such as Power BI, Synergy and Lucanet. You will combine functional application management with process improvement, vendor management and innovation, including the further development of our AI agenda. You will have the opportunity to build, improve and professionalize the way we use technology across the organisation.

A few examples of your activities

Act as the internal specialist and go-to person for our business applications and system-supported processes.

Understand and improve end-to-end business processes across the organisation.

Translate business needs into practical functional requirements and system solutions.

Analyse issues, identify root causes and take ownership through to resolution.

Manage the functional relationship with Exact Globe and coordinate enhancements, integrations, upgrades and complex incidents.

Support Power BI, Synergy, Lucanet and other reporting and workflow solutions.

Manage software vendors, consultants, contracts, licences and support agreements.

Help further develop our Power BI reporting, dashboards and management information.

Improve data quality, reporting automation and accessibility.

Work with the CFO and CEO on our AI policy, governance and implementation.

Identify and implement practical AI opportunities that improve productivity and decision-making.

Continuously identify opportunities to simplify, standardise and automate our processes.

You are proactive, energetic and entrepreneurial. You take ownership and don’t simply pass an issue on-you follow it through until it is resolved. You are comfortable moving between strategic thinking and hands-on execution. You are pragmatic and business-minded, but are not afraid to challenge existing processes when there is a better way.

You are a strong communicator who can work effectively with end users, specialists, suppliers and senior management. You are curious and forward-looking, with a genuine interest in AI, new technology and how these can help improve the way we work.

Most importantly, you enjoy building and improving. You want to play an active role in further professionalising a mid-sized company, helping to create more structure, smarter processes and scalable solutions. You see opportunities where others see limitations and enjoy turning ideas into practical improvements that have a real impact on the organisation.

This is a role for someone who wants to make a difference-not just maintain what is already there, but help build what comes next., 5-10 years of relevant experience as a Functional Application Manager, Business Application Manager, ERP Consultant or in a comparable role. Strong hands-on experience with Exact Globe ERP is essential.

Experience with Power BI and preferably Synergy, Lucanet or comparable reporting/workflow tools.

Experience with business process improvement, system implementations, upgrades or integrations.

Experience managing software vendors, support desks and external consultants.

Strong analytical, problem-solving and stakeholder-management skills.

Professional command of English; Dutch is an advantage.

A competitive salary based on your education and experience, with a permanent employment contract.

A comprehensive onboarding program, with training and support from day one.

A central role with broad visibility, ownership, and direct impact on the business.

The opportunity to shape and professionalise our application and data landscape.

Close collaboration with Finance, Management, and operational teams.

An international, informal working environment with short communication and decision-making lines.

Plenty of room to improve processes, introduce new ideas, and contribute to automation, digitalisation, and the responsible use of AI.

Regular team activities and opportunities to build strong international connections.

Based primarily in our Waalwijk office, with regular collaboration at our Troisdorf office in Germany.