Technical Support Engineer Intern

Roche
Barcelona, Spain
2 months ago

Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Tech stack

Microsoft Windows Databases Data Integration Linux MySQL Oracle (Applications) Software Maintenance SQL Databases Web Applications Information Technology Health Level Seven International

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Gestión global de proyectos relacionados con la instalación, soporte y mantenimiento del software de gestión integral del Tratamiento Anticoagulante Oral (y otros productos POC). El dispositivo informático facilita la gestión integral descentralizada de los pacientes en tratamiento anticoagulante oral, gracias a una aplicación web ágil y flexible (y otros productos POC como CGM y NaPOC Operations. Asimismo facilita la integración de la información con otros sistemas del Área Sanitaria gracias al uso de estándares de comunicación. Responsabilidades:

  • Gestión de instalaciones y actualizaciones.
  • Formación al cliente final.
  • Apoyo al cliente en incidencias, dudas, nuevos proyectos, etc.
  • Gestión Documental de los proyectos e instalaciones
  • Gestión de las conexiones de instrumentos.
  • Soporte a la red de ventas

Requirements

  • Ingeniería Técnica o superior de Informática de Sistemas o Telecomunicaciones
  • Inglés Nivel Medio
  • Conocimientos mínimo técnicos de BBDD
  • Conocimientos de sistemas Windows y Linux
  • Persona comunicativa
  • Disponibilidad para viajar (esporádicamente)

Perfil Deseado:

  • Conocimientos técnicos de BBDD (SQL, MysQL y Oracle)
  • Conocimientos mensajería HL7 y Motor integración Mirth
  • Conocimientos de herramientas de ticketing

Benefits & conditions

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

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