Data Integrity Analyst

Owns the design, governance, and operational oversight of mortgage document-to-data processes. Performs data validation, reconciliation, exception management, quality control, and anomaly identification across acquisitions, servicing transfers, due diligence, collateral management, and asset management. Collaborates with stakeholders, technology teams, vendors, custodians, and servicing partners to resolve data issues, improve processes, and enhance loan data integrity. The summary above was generated by AI

Genstone is the holding company within The Fay Group, providing a broad suite of property services solutions to homeowners and real estate investment services to institutional clients nationwide. Through its network of specialized subsidiaries, Genstone offers property management, renovations, business purpose lending, real estate brokerage, title and escrow, home financing, and insurance services, as well as whole loan trading and the acquisition and sale of closed, performing mortgage loans.

Built on a foundation of integration and execution, Genstone delivers turnkey support for property acquisition, improvement, and performance optimization. Its services are aligned to serve the full lifecycle of a real estate investment - whether for individual investors or large-scale portfolios - ensuring efficiency, transparency, and long-term value creation. By leveraging shared resources across The Fay Group, including legal, compliance, and technology infrastructure, Genstone provides scalable solutions that adapt to dynamic market conditions and help maximize asset returns for both homeowners and clients.

The Senior Data Integrity Analyst is responsible for the end-to-end design, implementation, governance, and operational oversight of the organization’s Doc-to-Data solution. This role is responsible for executing data validation, reconciliation, exception management, and quality control activities that help ensure the accuracy, completeness and integrity of mortgage loan data throughout the asset lifecycle.

The position serves as a key resource for Document-to-Data operations, supporting processes related to portfolio acquisitions, servicing transfers, due diligence reviews, collateral management and ongoing Asset Management activities. The role collaborates with business stakeholders, technology teams, vendors, custodians and servicing partners to identify data issues, improve operational processes, enhance data quality and support scalable business operations., Provides data analytics consulting for enterprise clients using Dynatrace observability, digital experience monitoring, and business analytics data. Manages client relationships, performs ad hoc analysis, creates reports and dashboards, presents findings to technical and executive audiences, configures tools, trains users, and influences product improvements. The role translates complex performance and engagement data into strategies that improve digital experiences and business outcomes. Top Skills: Adobe AnalyticsAdvanced ExcelAi ToolsAppdynamicsBlue TriangleBusiness AnalyticsCatchpointCloudContent Delivery NetworksCSSDatadogDigital Experience MonitoringDynatraceFullstoryGlassboxGoogle AnalyticsGraphQLHTMLJavaScriptMqlNetworkingNew RelicQuantum MetricRReal User MonitoringSession ReplaySparqlSplSpssSQLTableau Agero

• Bachelor’s degree in Business, Finance, Accounting, Information Systems, Mortgage Banking or related field preferred; or equivalent combination of years of education and mortgage industry experience
• 3+ years of mortgage servicing, mortgage operations, collateral management, loan boarding, document management, quality control or data validation experience
• Experience reviewing mortgage loan documents and data tapes
• Experience supporting servicing transfers, acquisitions, due diligence, or asset management operations
• Previous experience with OCR, document automation, or document extraction technologies is highly desirable
• Solid skills and experience in MS Word, Excel and Outlook
• Strong verbal and written communication skills
• Strong interpersonal skills
• Strong analytical skills with the ability to analyze large datasets and identify anomalies
• Strong problem solving, data collection, analysis and decision-making skills
• Solid decision-making abilities coupled with sound judgment
• Strong time management skills
• Ability to prioritize numerous tasks and manage shifting priorities
• Client focused with strong execution skills and results orientation
• High-level of precision with attention to detail and consistency
• Flexible, open to change, ability to learn new things quickly
• Ability to work in a collaborative environment and provide guidance for working groups, Handle high-volume inbound roadside assistance calls from stranded motorists, gather location and vehicle details, dispatch tow and service providers, de-escalate stressful situations, document interactions, and coordinate service using multiple digital systems. The role requires reliable full-time schedule adherence, weekend and holiday flexibility, strong communication, multitasking, accurate typing, and a dedicated home office with employer-specified equipment and hardwired internet.

Featured Benefits

• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program

Compensation

• The hiring range for this position is between $75,000.00 to $90,000.00 annually
• This position is eligible for an annual discretionary bonus, Provide real-time inbound customer support for roadside emergencies, gather location and vehicle details, dispatch tow and service providers, de-escalate stressful situations, document calls, and track service progress using multiple digital tools. The role requires reliable full-time schedule adherence, weekend and holiday availability, remote collaboration, and a dedicated home workspace meeting strict technology and internet requirements. Top Skills: CRMDispatch SoftwareGmailGoogle ChatGoogle ChromeGoogle DocsGoogle MapsGoogle SheetsGoogle WorkspaceHarverMozilla FirefoxSwoopWindows 11Zoom

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

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The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.