TechOps Engineer

As IT support at Valarian, you will support and evolve our internal IT function, ensuring it is secure, scalable, and aligned with our mission to build resilient, sovereign digital infrastructure. You will be responsible for managing a modern, cloud-first environment, while partnering closely with the TechOps Lead to strengthen and expand our compliance and security posture.

This is a hands-on role where you will define IT strategy, implement best-in-class tooling and processes, and build the foundations required to support a high-growth, security-conscious organisation operating under frameworks such as ISO-27001, Cyber Essentials and SOC-2 (with ongoing expansion of controls).

What you’ll do:

• Support and operate Valarian’s IT environment, including device management, identity systems, and SaaS tooling across a fully cloud-based infrastructure
• Design, implement, and continuously improve IT policies, standards, and processes to support a secure and scalable organisation
• Partner closely with the TechOps Lead to align IT operations with security strategy, contributing to and supporting compliance initiatives (CE/CE+, SOC 2, and future frameworks)
• Support the expansion and maturity of IT controls that underpin broader security and compliance programs
• Support and optimise endpoint management, access control, and identity lifecycle processes (e.g. onboarding, offboarding, role-based access)
• Evaluate, select, and implement IT tools and systems that improve productivity, security, and operational efficiency
• Act as an escalation point for IT issues, while also building lightweight, scalable support processes for the business
• Maintain visibility and control over asset management, device posture, and system health
• Support business continuity and resilience planning from an IT systems perspective

• Proven experience supporting IT in a modern, cloud-first environment
• Experience operating in a high-growth startup environment, including supporting the setup and scaling of new office locations, IT infrastructure, and employee onboarding processes
• Comfortable building IT operations from the ground up in fast-moving environments, with experience establishing reliable systems, vendor relationships, and workplace technology for expanding teams
• Strong hands-on experience managing macOS fleets (e.g. via MDM solutions such as Jamf, Kandji, or similar)
• Deep familiarity with SaaS-based infrastructure, identity providers (e.g. Okta, Google Workspace, Azure AD), and zero-trust principles
• Experience working alongside security teams and contributing to compliance frameworks such as SOC-2; exposure to UK government standards is highly desirable
• Strong understanding of IT controls, access management, and endpoint security in high-assurance environments
• Clear communication skills and the ability to work cross-functionally with security, engineering, and operations teams
• A proactive, ownership-driven mindset with a focus on continuous improvement
• Alignment with Valarian’s mission to drive security, resilience, and digital sovereignty

Our benefits are designed to ensure our employees feel taken care of and are proud to be a part of the Valarian team. We are committed to consistently enhancing our benefit package, taking into account the overall well-being and needs of our teammates. Here are the key benefits accessible to all employees at Valarian Technologies:

• Equity - because you have the right to own what you’re building
• A competitive salary - because we value your unique skills
• Employer pension contributions - because you deserve a secure future
• Hybrid work setup - because everyone has different needs
• Rewarding company retreats and meetups that respect your work/life balance - because we love getting to know each other!

We build Acra - the platform foundation for everything we do as a dual-use technology company. The platform’s name, rooted in the Greek word for citadel (or, fortress), reflects the design and purpose of our infrastructure-agnostic secure enclaves: protecting critical data. Some of the government and commercial workflows include: increased operational resiliency for mission-critical systems and functions; enabling organisations to more quickly and widely adopt emerging technologies while ensuring the integrity of their intellectual property; information flow during disaster response scenarios, and zero-trust / least-privilege environments for M&A, attorney-client privileged communications, etc. And we’ve only scratched the surface.

At our core, we’re driven by a shared mission and a belief in making a tangible impact on our world. Whether you join our London HQ or the wider global organisation, you’ll be a part of collaborative, high-performing teams, creating cutting-edge software, platforms, and infrastructure., Our culture is built on inclusivity, compassion and flexibility - we want everyone to be empowered to achieve their goals at Valarian.

The work we do is vital, but so are the connections that make it happen. We thrive on the shared energy, spontaneous conversations, and mutual trust built when we spend time together. We operate on a hybrid model, gathering in our London office 3 days a week to support one another and collaborate.