Microsoft Copilot Developer

• Develop custom agents using Microsoft Copilot Studio.
• Configure agent instructions, knowledge sources, topics, entities, actions and conversation flows.
• Build workflows and business-process automation using Power Automate.
• Integrate agents with SharePoint, Teams, Outlook, Dataverse, Dynamics 365 and external enterprise applications.
• Develop custom connectors, REST API integrations and Microsoft Graph integrations.
• Create and manage knowledge-based solutions using SharePoint, Dataverse, websites, documents and Azure AI Search.
• Implement prompt engineering, grounding, retrieval-augmented generation and response-quality improvements.
• Develop plugins, actions, APIs or Azure Functions required by Copilot solutions.
• Configure authentication, permissions and role-based access.
• Perform unit testing, integration testing, regression testing and user-acceptance support.
• Evaluate agent responses for accuracy, relevance, safety and hallucination risk.
• Support deployment across development, test and production environments.
• Implement source control, solution packaging and CI/CD processes.
• Monitor agent performance, usage, errors and user feedback after deployment.
• Troubleshoot agent behavior, integration, authentication and data-access issues.
• Participate in meetings and demonstrations with US-based clients.
• Maintain technical documentation and deployment instructions.

• 3-5 years of application development, Power Platform, automation or AI solution-development experience.
• Hands-on experience with Microsoft Copilot Studio.
• Experience with Microsoft Power Platform, particularly Power Automate and Dataverse.
• Experience building agents, chatbots, workflows or conversational AI solutions.
• Experience integrating solutions with REST APIs, Microsoft Graph or custom connectors.
• Working knowledge of Microsoft 365 applications, including Teams and SharePoint.
• Experience with Azure services such as Azure OpenAI, Azure Functions, Logic Apps or Azure AI Search.
• Understanding of prompt engineering, retrieval-augmented generation and generative AI concepts.
• Experience with authentication, Microsoft Entra ID and secure application integration.
• Familiarity with Git, Azure DevOps or GitHub.
• Strong troubleshooting and problem-solving skills.
• Good written and verbal communication skills for interaction with US-based clients.
• Ability to work independently during US business hours.

Preferred Skills

• Experience with Power Apps, Dynamics 365 or Microsoft Fabric.
• Experience with JavaScript, TypeScript, C#, Python or Power Fx.
• Knowledge of adaptive cards and Microsoft Teams application development.
• Experience with CI/CD and Power Platform application lifecycle management.
• Familiarity with agent evaluation, analytics and production monitoring.
• Microsoft Power Platform or Azure certification.

Education

Bachelor’s degree in computer science, engineering, information systems or a related field.