Software Engineer - Guidewire Policy Center
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Role details
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Job description
You will work closely with experienced engineers, Product Managers, Architects, Quality Engineers, Business Analysts, and business partners to deliver secure, maintainable, and reliable policy administration solutions., * Implement application changes using Gosu, Java, PolicyCenter configuration, business rules, entities, typelists, and PCF components.
- Contribute to capabilities supporting:
- Product configuration and product model changes
- Quote, bind, and policy issuance
- Underwriting rules and referrals
- Endorsements and policy changes
- Renewals, rewrites, cancellations, and reinstatements
- Policy servicing
- Rating and premium-related integrations
- Customer and agent servicing
- Regulatory and state-specific requirements
- Develop and maintain integrations between PolicyCenter and internal or external systems.
- Follow established Guidewire development standards and upgrade-safe implementation patterns.
Participate in the Software Development Lifecycle
- Review user stories, acceptance criteria, technical requirements, and solution designs.
- Ask questions and identify gaps, dependencies, assumptions, and potential technical impacts.
- Break assigned work into development tasks and provide estimates with support from senior team members.
- Participate in backlog refinement, sprint planning, daily stand-ups, demonstrations, and retrospectives.
- Complete assigned development work according to the team’s definition of done.
- Document technical changes, configuration decisions, dependencies, and operational considerations.
- Communicate progress, risks, and blockers in a timely manner.
Build Quality into Development
- Write clean, maintainable, secure, and testable code.
- Develop unit tests and support functional, automation, integration, regression, and end-to-end testing.
- Validate that implementations meet user-story acceptance criteria and technical requirements.
- Perform code reviews appropriate to experience level and incorporate feedback from senior engineers.
- Troubleshoot defects and determine whether issues originate in application configuration, custom code, integrations, data, or environment setup.
- Work with Quality Engineers to prepare test data, analyze failures, and resolve defects.
- Follow established coding standards, security requirements, quality gates, and source-control practices.
Support Integrations and Cloud Delivery
- Develop or support PolicyCenter integrations using REST APIs, messaging, events, files, and other approved integration patterns.
- Work with JSON, XML, and data mappings used in communication with internal and external systems.
- Support deployment validation and application testing in Guidewire Cloud environments.
- Assist with remediation work associated with Guidewire Cloud releases and platform updates.
- Learn and apply Guidewire Cloud development, deployment, testing, and operational practices.
Support Production and Operational Excellence
- Monitor and support PolicyCenter applications and related integrations.
- Investigate application errors, failed transactions, integration issues, and unexpected business results.
- Review logs and available monitoring information to support troubleshooting.
- Participate in root-cause analysis with guidance from senior engineers.
- Implement defect fixes and preventive improvements.
- Support production releases, stabilization, and validation activities.
- Maintain support documentation, runbooks, and troubleshooting information.
- Participate in an on-call or production-support rotation when required.
Learn and Grow
- Build knowledge of Guidewire PolicyCenter, Guidewire Cloud, and the Policy Lifecycle domain.
- Learn Property and Casualty insurance concepts, products, transactions, and business processes.
- Complete assigned Guidewire training and pursue relevant certifications.
- Seek feedback through design discussions, code reviews, defect reviews, and delivery retrospectives.
- Share technical knowledge and lessons learned with other team members.
- Develop increasing ownership of features and technical components over time.
- Stay current with software engineering practices, cloud technologies, automation, and Guidewire product capabilities., * Deliver assigned PolicyCenter changes with appropriate guidance.
- Produce reliable, testable, and maintainable code.
- Understand the business purpose and technical impact of assigned work.
- Resolve routine development issues and defects independently.
- Escalate complex risks and blockers with useful technical information.
- Contribute effectively to testing, releases, and production support.
- Demonstrate steady growth in Guidewire, cloud, integration, and insurance-domain knowledge.
- Take increasing ownership of user stories, features, and application components.
- Collaborate effectively with engineering, product, QA, architecture, and business partners.
Requirements
The ideal candidate has a foundation in software engineering, an interest in Property and Casualty insurance technology, and a willingness to build expertise in Guidewire PolicyCenter and Guidewire Cloud. Prior Guidewire experience is preferred but not required for candidates with strong Java, object-oriented programming, configuration, integration, or enterprise application development experience., * Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience.
- Software development experience using Java, Gosu, C#, or another object-oriented programming language.
- Understanding of object-oriented design and software development principles.
- Experience developing, configuring, testing, or supporting enterprise applications.
- Basic understanding of REST APIs, web services, integrations, or asynchronous messaging.
- Experience with XML, JSON, SQL, or relational data models.
- Familiarity with Git-based source control and collaborative development practices.
- Understanding of unit testing, debugging, defect resolution, and code-review practices.
- Ability to analyze requirements and translate them into maintainable technical implementations.
- Strong problem-solving, communication, and collaboration skills.
- Ability to learn new platforms, business domains, and development frameworks.
- Experience working in an Agile or iterative software delivery environment.
Nice to have Qualifications
- Experience with Guidewire PolicyCenter development, configuration, or production support.
- Experience using Gosu, PolicyCenter Studio, PCF files, entities, typelists, business rules, or the Guidewire product model.
- Guidewire PolicyCenter Associate certification or progress toward a relevant Guidewire certification.
- Experience with Guidewire Cloud Platform.
- Understanding of Policy Lifecycle activities, including:
- Quote and bind
- Underwriting
- Policy issuance
- Endorsements
- Renewals
- Cancellations
- Reinstatements
- Policy servicing
- Experience developing or testing REST APIs and enterprise integrations.
- Familiarity with BillingCenter, ClaimCenter, ContactManager, rating platforms, data platforms, or digital channels.
- Experience with CI/CD pipelines, GitHub or Bitbucket, automated testing, and release-management practices.
- Familiarity with AWS or other cloud technologies.
- Experience with monitoring and observability tools such as Datadog or Splunk.
- Property and Casualty insurance experience.
- Experience supporting business-critical production applications.
Benefits & conditions
As a global insurance leader with a strong local presence, we offer more than a job - we provide a purpose-driven career where your growth, well-being, and impact truly matter.
Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.
Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.
Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.
Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.
Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.
Salary Range: $80,000 - $135,000
If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.
We are proud to be an equal opportunity employer.
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