Resource Engagement and Platform Specialist

CRDF Global
Arlington, VA, United States
26 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$76,720.0 - $95,000.0
Working hours
Regular working hours
Languages
English

Tech stack

Microsoft Word Microsoft Excel Microsoft Outlook Collaborative Software Information Systems Data Visualization Digital Content Knowledge Management Microsoft PowerPoint Power BI Microsoft SharePoint Systems Integration
+4 more
Web Platforms WordPress Office365 Software Version Control

Job description

The FAST-TBProgram, a global tuberculosis research program focused on sharing knowledge and resources to support research and public health outcomes, is seeking a Resource Engagement & Platform Specialist to support digital platforms, stakeholder engagement, communications, and data reporting.This role serves as a coordination point among program leadership, technical teams, communications functions, researchers, and external stakeholders. The position combines external website management, SharePoint-based knowledge management, data visualization, content coordination, and stakeholder engagement in a collaborative global health research environment. This role is based in Arlington, VA with a hybrid work arrangement; however, remote candidates will be considered., * Manage and update the program’s external-facing website, including back-end administration, content updates, organization, accuracy, and accessibility.

* Enhance existing website pages and interactive content to increase reach and engagement among stakeholders and tuberculosis experts.

* Coordinate the design, organization, and maintenance of SharePoint or similar knowledge-sharing platforms.

* Manage platform user onboarding, permissions, access controls, membership tracking, document libraries, resource repositories, and collaborative spaces.

* Maintain platform workflows, governance documentation, version control, and consistency of digital content and shared resources.

* Monitor platform functionality and user experience, troubleshoot issues, and coordinate maintenance, integrations, and enhancements with IT or technical teams.

* Develop andmaintaindashboards, visual reports, and program summaries using Power BI or similar data visualization tools.

* Compile, organize, andmaintaindata for reporting, analysis, program monitoring, engagement tracking, and decision-making.

* Prepare routine progress updates, reporting materials, presentations, newsletters, announcements, and meeting summaries for internal and external audiences.

* Coordinate meetings, webinars, workshops, and other stakeholder engagement activities.

* Engage with partners, collaborators, and stakeholders tofacilitatecommunication and strengthen participation across the program.

* Maintain program contact lists, stakeholder affiliations, data documentation, and reporting standards.

Requirements

Bachelor’s degree in public health, communications, information systems, data science, life sciences, ora related field.

* 5+ years of relevant experience in digital platforms, communications, research coordination, stakeholder engagement, data support, ora related area.

* Demonstrated experience managing an external-facing website, including content updates and back-end administration.

* Working knowledge of WordPress or a comparable content management system.

* Experience with SharePoint or a similar document and knowledge management system.

* Experience compiling and organizing data for reporting and analysis.

* Strong organizational and coordination skills, with the ability to manage multiple priorities independently.

* Strong written and verbal communication skills in English.

* Strong attention to detail and problem-solving skills.

* Proficiencywith Microsoft 365 tools, including Word, Excel, PowerPoint, Outlook, and Teams.

* Ability to work independently and collaboratively within a multidisciplinary team.

* Willingness to travel domestically or internationally asrequired.

Preferred Qualifications * Master’s degree in a relevant field.

* Experience with Power BI or another data visualization platform.

* Experience working in academic research, global health, or U.S. Government-funded programs.

* Experience with digital engagement platforms or virtual collaboration tools for distributed teams.

* Experiencewithstakeholdercommunication andengagement activities across complex programs.

* Graphic design experience.

Benefits & conditions

Salary & Benefits: The base pay range for this position is $76,720 to $95,000. The determination of salaries in this job classification depends on a number of factors, including, but not limited to, relevant candidate experience, job-related knowledge, qualifications and skills. In addition, we have a comprehensive benefits package, which includes medical, dental, and vision insurance; 403(b) retirement savings plan; paid time off; student loan paydown and more.

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