Social Media / Web designer (Online Manager)

As our Online Manager, you will be responsible for managing and developing Abiglobal Foods’ online presence across our website, mobile app and social media platforms.

This is an important role within the business, and we are looking for someone with proven experience in online management, e-commerce and digital marketing who can work independently, take initiative and deliver measurable results.

You will be responsible for ensuring our online platforms are engaging, up to date, commercially effective and aligned with the Abiglobal Foods brand., * Manage and oversee the day-to-day operation of our website and mobile app.

• Manage and develop our social media platforms, including creating and scheduling engaging content.
• Develop and implement digital marketing and social media strategies to increase brand awareness, engagement and sales.
• Keep website and app content, products, prices, promotions and information accurate and up to date.
• Monitor website and app performance and identify opportunities for improvement.
• Work closely with the wider team to promote products, special offers, campaigns and new launches.
• Create engaging content, including posts, videos, graphics and promotional material.
• Monitor social media engagement, customer comments and messages and ensure customers receive timely responses.
• Analyse online performance, customer behaviour and social media insights to identify opportunities for growth.
• Support and manage online promotions and campaigns.
• Identify trends within e-commerce, social media and digital marketing and introduce new ideas to keep the business competitive.
• Ensure the online customer journey is smooth, professional and consistent across all platforms.
• Liaise with external agencies, developers or suppliers where required.
• Report regularly on online performance and key digital metrics.

As we continue to grow our online presence, we are looking for an experienced and highly motivated Online Manager to take ownership of our digital platforms and help drive our online growth., We are looking for an experienced Online Manager / E-commerce Manager / Digital Marketing Manager who understands how to manage and grow a business’s digital presence.

You should have:

• Proven experience managing a company’s website, app and social media platforms.
• Strong experience in e-commerce and digital marketing.
• A good understanding of social media strategy and content creation.
• Experience using website and social media analytics to measure performance.
• Strong commercial awareness and an understanding of how digital platforms can generate sales.
• Excellent communication and organisational skills.
• A creative mindset with the ability to develop fresh ideas and engaging content.
• Strong attention to detail.
• The ability to work independently, manage multiple priorities and meet deadlines.
• A proactive attitude and a genuine interest in growing an online business.

Previous experience in a similar role is essential.

Experience within retail, food, grocery or e-commerce would be an advantage.

What We Offer

• The opportunity to play a key role in the growth of a leading Afro-Caribbean food business in the UK.
• A varied and responsible role with significant ownership of our online platforms.
• A fast-paced and growing working environment.
• Competitive salary based on experience.
• The opportunity to develop and implement your own ideas and digital strategies.

Job Types: Full-time, Permanent

Pay: £22,000.00-£25,000.00 per year