Quality Assurance Tester

Description We are looking for a detail-oriented Quality Assurance Tester to support software quality efforts for a Contract position based in Scottsdale, Arizona. This role focuses on validating web-based applications through a blend of hands-on manual testing and automated browser testing, helping teams deliver stable and reliable releases. The ideal candidate is comfortable working across issue tracking and support platforms, communicating findings clearly, and contributing to a consistent testing process.

Responsibilities:

• Design and carry out manual test scenarios to verify application functionality, usability, and overall performance.

• Build, maintain, and execute Selenium-based browser automation to improve test coverage for web applications.

• Record defects with clear reproduction steps, expected outcomes, and business impact using tools such as JIRA and Azure DevOps.

• Work closely with developers, analysts, and project stakeholders to clarify requirements and resolve quality issues efficiently.

• Validate bug fixes and perform regression testing to confirm that updates do not introduce new problems.

• Review support tickets and reported issues in Zendesk to identify recurring problems and help prioritize testing efforts.

• Contribute to test documentation, including test cases, test results, and quality status updates for ongoing initiatives. Requirements * Hands-on experience in quality assurance testing for software or web-based applications.

• Practical knowledge of manual testing techniques, including test case execution, defect identification, and regression validation.

• Experience using Selenium for web browser automation and maintaining automated test scripts.

• Familiarity with defect and work tracking tools such as JIRA and Azure DevOps.

• Ability to document issues clearly and communicate testing results to technical and non-technical teams.

• Experience working with Zendesk or similar ticketing platforms to review user-reported issues.

• Strong attention to detail and the ability to manage multiple testing priorities in a Contract environment. Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.