Modern Workplace Engineer
QTech Games
Málaga, Spain
27 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Spanish
Job source
Tech stack
Microsoft Windows
Artificial Intelligence
Apple Mac Systems
Collaborative Software
Wi-Fi Technology
Network Routers
Peripherals
Microsoft InTune
Build Management
SAP MDG
Casper Suite
Gsuite
Job description
- Own administration, configuration, and security of Google Workspace (Admin Console, Gmail, Drive, Calendar, Groups, OUs, access policies)
- Evaluate, pilot, and roll out AI-driven productivity features within the Google ecosystem (Gemini, Workspace AI tools) to genuinely improve how the team works - not just for the sake of adoption
- Manage licensing, permissions, and governance across our collaboration stack
Process Design & Automation
- Design and build IT support and workplace processes from scratch - this is not about maintaining what already exists, it’s about creating what doesn’t
- Own the joiners/leavers lifecycle: onboarding and offboarding, equipment provisioning, day-one readiness, coordinated closely with HR and Office Management
- Identify manual, repetitive work and automate it - bring your own examples of things you’ve automated before
- Build and maintain documentation and knowledge bases as living tools, not static files
Device & Endpoint Management
- Manage MDM across a mixed Mac/Windows fleet (Google Endpoint Management, Jamf, Intune, or similar)
- Handle device provisioning, patching, security policy enforcement, and lifecycle management
- Provide hands-on support for MacOS and Windows laptops and peripherals when needed
Network & Infrastructure
- Troubleshoot local office networking - Wi-Fi, routers, switches
- Escalate and coordinate with Global IT for anything beyond local site scope
Cross-Functional Partnership
- Act as the main IT point of contact for the Malaga office
- Work closely with HR, Office Management, and Global IT to align local operations with global standards
- Make independent operational and technical decisions for the Malaga site without needing constant supervision
Requirements
Non-negotiable
- Demonstrable expertise administering Google Workspace at a high level (Admin Console, security, Groups/OUs, licensing) - this is central to the role, not a nice-to-have
- Proven, concrete experience creating or significantly improving IT processes and workflows - you should be able to walk us through something you built, not just something you maintained
- Working knowledge of MacOS support, alongside Windows
- Hands-on experience with MDM tools (Google Endpoint Management, Jamf, Intune, or equivalent)
- Some experience troubleshooting office networking (Wi-Fi, routers, switches)
- Professional fluency in English (written and spoken) - this role regularly supports our C-level and senior leadership team
- Ability to work fully onsite at our Malaga office
Good to have
- Experience with Jira Service Management or similar ITSM tooling
- Familiarity with Slack or other modern collaboration platforms
- Interest or experience in applying AI tools to workplace and IT processes
- Spanish language skills, useful for local vendor management
- Experience working directly alongside HR and non-technical departments
What matters most to us
We’re less interested in years of experience for its own sake, and more interested in evidence that you can:
- Build something from nothing, and make a case for why it matters
- Make good decisions independently, without waiting to be told what to do
- Take ownership of a problem area and see it through, not just respond to what lands in front of you
- Communicate clearly and confidently with people who aren’t technical, including senior leadership
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