Support Service Secretary
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Role details
Tech stack
Job description
The West OPS CMHT admin support a number of clinical and medical staff who deliver mental health care and treatment within the community. The service is looking to recruit a secretarial staff member into their service. Working within this role, you will provide comprehensive secretarial support for the clinical teams., We need someone with excellent administration/secretarial skills, who is adept at dealing with the challenges thrown up by supporting a busy service.
You must be willing to work flexibly within a challenging environment and be able to demonstrate good written and verbal communication, inter-personal, and administration skills.
Responsibilities will include, but are not limited to, producing and sending letters to service users and professionals, audio typing using the Trust’s BigHand system, operating the patient CareDirector system, minute taking of team and Trust meetings, managing email inboxes, ordering supplies, and other ad hoc tasks.
You will have good IT skills with experience of MS Word, Excel, and PowerPoint. There is also the expectation that you will provide cover for colleagues at short notice on your working day if required, as instructed by the Team Coordinator., We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued., * Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue.
- Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
- Tell us about a time when you showed someone kindness or understanding., * Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue.
- Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
- Tell us about a time when you showed someone kindness or understanding.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Requirements
You will be required to have a strong and professional work ethic, have excellent communication, organisational, and customer service skills, and be able to multi-task to a high level. There is an expectation that you will be highly IT literate. Previous experience of audio typing and minute taking is essential, as both duties will form a significant part of this role.
You will be required to liaise with colleagues in other teams within the care group, and you would need a flexible approach to your work, under the guidance of the Team Coordinator., * GSCE Maths/English, * Excellent proven communication skills and coordinating skills
Benefits & conditions
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
About the company
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
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