Radiology Data Administrator

An exciting opportunity has arisen to join the Imaging Department as a Radiology Data Administrator. We are seeking an enthusiastic and highly motivated individual to support the Radiology IT team by ensuring effective patient data management, smooth patient flow, timely reporting, and accurate sharing of image and reports with referrers and other healthcare providers.

The post holder will work closely within the PACS team, supporting efficient patient pathway tracking, radiology alerts management, imaging outsourcing, and data-sharing tasks. They will also be responsible for transferring medical images to and from external trusts and organisations, maintaining accurate audit trails, and ensuring compliance with Information Governance policies.

Additionally, the role involves regular data cleansing to maintain high-quality radiology data standards. The post holder will play a key role in supporting the imaging outsourcing service, ensuring that referral information, image transfers, and report turnaround times meet agreed standards., Perform data cleansing on Soliton RIS, removing outdated or duplicate requests to maintain optimal data quality.

Transfer patient image and data in and out of the Trust’s radiology systems to other healthcare providers using secure methods, in line with Trust policies and Information Governance guidelines.

Transfer patient image and data to patients, solicitors, coroners and third private healthcare providers in line with Subject Access Request and Information Governance guidelines.

Create and manage CDs/DVDs containing patient images for external institutions and liaise with other imaging departments where necessary.

Maintain accurate logs of all image transfer requests to ensure auditability and avoid duplication.

Manage radiology alerts, including notifying referrers of cancelled or delayed examinations.

Forward urgent radiology reports, alerts and critical findings to GPs and referring clinicians.

Support the monitoring of report turnaround times, appointment data, DNA reports, incomplete examinations, unauthorised reports, and other workflow-related issues.

Produce weekly and monthly activity reports for the Radiology Management Team, other departments, and the SWL Imaging Group.Alert modality leads or managers of potential complaints, delays, or issues that may compromise patient care.

Support the tracking and management of outsourced imaging, ensuring timely access to images.

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary’s Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Do you have experience in Problem management?, * Extensive use of MS office in the workplace

• Knowledge of administrative procedures
• Sound knowledge and experienced in the use of Microsoft packages include word and excel
• Ability to plan own workload and prioritise work on a daily basis, in ever changing situations

Desirable criteria

• NVQ level 3 in IT subject or equivalent qualifications
• Qualification in information systems / Microsoft software packages, * Data analysis experience using standard Microsoft tool
• Knowledge of RIS and PACS technology and its applications in an imaging department
• Aware of service level management and familiar with service delivery economics
• Understanding of the principles of audit and of providing data for audit

Desirable criteria

• Working knowledge of RIS, PACS & IEP
• Good background in the concepts and practices required to implement effective Imaging IT solutions
• Ability to teach and mentor junior staff and new members of staff
• Experience of trouble shooting and resolving IT systems queries within agreed boundaries, * Experience of using IT systems in a healthcare setting.
• Understanding of factors affecting service throughput and quality
• Knowledge of clinical processes within an Acute Trust setting
• Experience of problem management and transformational change

Desirable criteria

• Knowledge of working practices within Radiology Departments
• Previous administration experience with RIS and PACS
• Experience of a Radiology admin support role within the NHS environment
• Substantial customer liaison experience.
• Experience of successfully dealing with conflicting priorities.