Network Engineer

We are seeking a Network Engineer to support the maintenance, troubleshooting, and day-to-day operation of the organization’s network infrastructure. The primary focus of this role is supporting a Cisco Meraki environment, identifying and resolving network issues, and helping ensure reliable network connectivity and performance., * Maintain, monitor, and troubleshoot network infrastructure, with a primary focus on Cisco Meraki.

• Diagnose and resolve network connectivity, performance, and availability issues.
• Support Cisco Meraki networking equipment, including switches, wireless access points, security appliances, and related infrastructure.
• Monitor network health and performance through the Meraki Dashboard and other available network monitoring tools.
• Troubleshoot LAN, WAN, wireless, VPN, and general network connectivity issues.
• Perform routine network maintenance, configuration changes, firmware updates, and equipment replacement as needed.
• Investigate network incidents, identify root causes, and implement appropriate corrective actions.
• Support network users and coordinate with internal IT teams when resolving infrastructure-related issues.
• Maintain accurate documentation of network configurations, changes, incidents, and troubleshooting activities.
• Escalate complex network issues when necessary and work with vendors or other technical teams through resolution.

• Hands-on experience supporting and troubleshooting Cisco Meraki network environments.
• Strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, switching, and VPNs.
• Experience troubleshooting LAN, WAN, and wireless network connectivity.
• Familiarity with Cisco Meraki Dashboard administration and network monitoring.
• Ability to diagnose network issues systematically and work through problems independently.
• Experience performing routine network maintenance and configuration changes.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good communication and documentation skills., * Experience with Meraki MX, MS, and MR products.
• Experience supporting enterprise or multi-site network environments.
• Familiarity with firewalls, site-to-site VPNs, wireless networking, and network security concepts.
• Cisco or Meraki-related certifications are a plus.