Services Business Intelligence & Commercial Analytics Specialist, Advanced

Keysight Technologies
Santa Rosa, CA, United States
26 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Compensation
$92,310.0 - $153,850.0
Working hours
Regular working hours

Tech stack

Microsoft Excel Data Analysis Analysis of Variance (ANOVA) Information Systems Data Validation Data Visualization MicroStrategy Salesforce.Com Tableau (Software) Technical Data Management Systems Snowflake Spotfire

Job description

  • Prepare recurring and ad hoc reports for orders, renewals, ARR, pipeline, forecast, installed base, assets, service history, and portfolio performance
  • Maintain dashboards, validate data, investigate variances, and support consistent metric definitions
  • Summarize performance drivers, risks, gaps, and recommended actions for QBRs, operating reviews, planning cycles, and presentations
  • Support forecast updates, opportunity analysis, renewal visibility, and reporting cadence
  • Consolidate data across SFDC, Snowflake, Tableau, Excel, MicroStrategy, Incorta, SFDC CRMA, Spotfire, and related platforms
  • Improve reporting workflows and documentation while building knowledge of repair, calibration, and professional services
  • Partner with internal Business Development, Sales, Business Operations, Services, Finance, IT, and data-owner teams

Requirements

4+ years of relevant business development, sales, service and support, business operations, systems, and/or analytics experience in test and measurement or an adjacent industry.

Demonstrated ability in the following areas:

  • Foundational business development knowledge and interest in repair, calibration, and professional services
  • Business analysis, reporting, forecasting, data visualization, and concise narrative development
  • Proficiency in Excel and working experience with SFDC; exposure to Snowflake, Tableau, MicroStrategy, Incorta, SFDC CRMA, Spotfire, or similar platforms desirable
  • Data validation, dashboard maintenance, variance analysis, metric interpretation, and recurring-report preparation
  • Ability to translate data into clear findings, recommendations, and business actions
  • Project coordination, prioritization, communication, curiosity, and internal stakeholder support
  • Bachelor’s degree in Engineering, Business, Analytics, Data Science, Information Systems, or equivalent experience

ITAR statement: This position requires access to certain goods, software, technology, or technical data subject to U.S. export control laws and regulations. Under these laws and regulations, U.S. persons (which includes U.S. citizens, U.S. nationals,lawful permanent residents, refugees, and asylees) working for Keysight can access export-controlled items without authorization from the U.S. government. For any individual who is not a U.S. person, Keysight may need authorization from the U.S. Departmentof State, U.S. Department of Commerce, or other appropriate federal agency before the individual can access export-controlled items.Employment in this position for non-U.S. persons is contingent on Keysight’s ability to obtain any required government authorizations.

Benefits & conditions

US Employees may be eligible for the following benefits:

  • Medical, dental and vision
  • Health Savings Account
  • Health Care and Dependent Care Flexible Spending Accounts
  • Life, Accident, Disability insurance
  • Business Travel Accident and Business Travel Health
  • 401(k) Plan
  • Flexible Time Off, Paid Holidays
  • Paid Family Leave
  • Discounts, Perks
  • Tuition Reimbursement
  • Adoption Assistance
  • ESPP (Employee Stock Purchase Plan)
  • Restricted Stock Units

About the company

Keysightis at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn moreabout what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions.We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Join KGSO in an internally focused Business Development role supporting growth in repair, calibration, and professional services through reporting, forecasting, business narratives, and analytics. Support Business Development leaders and Traditional Services BDs with accurate, timely, and actionable information.

Success requires developing systems fluency, analytical capability, business judgment, and strong internal customer service.

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