Intelligent Transportation Systems Specialist (ITS)

This role serves as a critical link between Operations, Technology, and Planning, ensuring that transit services remain efficient, safe, reliable, accessible, and data-driven. The ITS Specialist will act as a key technical resource, supporting the integration and optimization of transportation technologies such as CAD/AVL systems, real-time passenger information signage, Automatic Passenger Counters (APC), and other advanced transit technologies., * Demonstrates behaviors that are consistent with standards for professional and ethical conduct.

• Assist in implementing, monitoring, and maintaining ITS applications such as Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL), Automatic Passenger Counters (APC), real-time information systems, and digital signage.
• Assist in the planning, procurement, implementation, and lifecycle management of ITS projects.
• Assist in coordinating with vendors, internal departments, and external partners to ensure successful project delivery.
• Assist in collecting, analyzing, and reporting on ITS data to support service planning, performance monitoring, and operational efficiency.
• Assist in providing end-user training and technical support to Operators, Dispatchers, Supervisors and any other applicable staff members.
• Assist in ensuring that ITS technologies comply with applicable industry standards and cybersecurity requirements.
• Assist in identifying and evaluating emerging technologies and best practices in ITS that could benefit ART and provide recommendations for upgrades or enhancements.
• Under general supervision, provide information technology support, including handling moderately complex staff inquiries and requests for assistance with computer hardware, software and mobile computing devices.
• Assist in identifying, troubleshooting, and resolving moderately complex hardware, software, and mobile computing issues.
• Assist in collaborating with various internal departments to identify, diagnose, and solve ITS issues.
• Ensure issues that necessitate additional attention are escalated and addressed in a timely manner.
• Demonstrate proficiency in using ITS-related tools and technologies.
• Support fleet-wide hardware refreshes, including but not limited to major implementations such as modems/routers for the fixed-route fleet.
• Other job duties, as assigned, * Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors

The Arlington County Transit Bureau, in partnership with Transdev, is seeking a detail-oriented and technically proficient Intelligent Transportation Systems (ITS) Specialist to support the development, integration, ongoing performance, and maintenance of intelligent systems within the public transit network., * Excellent verbal and written communication and interpersonal skills

• Ability to work collaboratively across departments and with external partners/customers
• Strong organizational, analytical, and project management skills
• Ability to work independently, with minimal supervision
• Strong problem-solving skills, * Bachelor’s degree in Transportation Planning, Information Technology, Computer Science, and Engineering or related field, or equivalent years of experience.
• Willingness to learn and adapt to new technologies, systems, and processes in an ever-changing public transit environment.
• Proficient computer knowledge and skills, specifically in a Windows environment; excellent Microsoft Word, Excel, and Outlook skills are required.
• Ability to communicate (read, speak, write, and understand) clearly in the English language.
• Ability and availability to work standard business hours with occasional weekends and overnight hours., * Fluency in Spanish or additional languages
• At least 1 year of demonstrated, hands-on experience and working knowledge in ITS Technology, devices, and equipment in a Public Transportation Setting.
• Experience with Transit Software Platforms and technical data specifications (e.g., Swiftly, Clever Devices, Spare, Remix, GTFS, GTFS-RT, etc.), * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen., If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

• Competitive compensation package of minimum $64,000.00 - maximum $90,000.00, * Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability.

About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles., Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ, Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.